Southtowne Hyundai of Newnan - Service Center

Great Service Amazing personal, and timely service that you rarely get when something is wrong with your car. I had one of those hard to diagnose noises that didn’t Amazing personal, and timely service that you rarely get when something is wrong with your car. I had one of those hard to diagnose noises that didn’t occur all the time, but enough to be annoying. Philmon - a service manager took a test drive with me to see if we could hear it together. From there, he facilitated and followed up with the necessary technicians to see that it got fixed really quick. I was in and out in no time. Amazing experience that will bring me back again and again. More

Appointment Came in on 01/15/2019 to have oil changed. They said I needed to make appointment or it would be a 2 hour wait. Never have I made appointment before. Came in on 01/15/2019 to have oil changed. They said I needed to make appointment or it would be a 2 hour wait. Never have I made appointment before. Anyway I said ok, made a appointment for 01/21/2019 @ 2:45. Very nice young lady that made my appt.. Arrived for appt about 2:41. I waited 20 minutes for my paper work to be competed before they took my car. Appt at 2:45 my car was competed at 4:45. Still a two hour wait. My question is why did I have to come back with a appt that I have never had to make if I still am going to have to wait 2 hours? ***Not important to some people but very important to me. My oil sticker wasn't put on my windshield for my return oil visit. More

Everything was handled very professionally. The service required was handled very promptly while we waited in a pleasant waiting room. Had the chance to look at the new models and am considerin The service required was handled very promptly while we waited in a pleasant waiting room. Had the chance to look at the new models and am considering buying a new car at this time. More

On time I had an appointment and they were ready for me when I arrived and the repair was accomplished in the time frame I was given. Good job. I had an appointment and they were ready for me when I arrived and the repair was accomplished in the time frame I was given. Good job. More

Great service! I have been very happy with my experience from buying the car to service. Appointments are always timely. The associates are great to work with. I have been very happy with my experience from buying the car to service. Appointments are always timely. The associates are great to work with. Thank you. More

great experience My car was taken in on schedule and the work was done in a very timely manner and the service person was very courteous. All of my service dates have My car was taken in on schedule and the work was done in a very timely manner and the service person was very courteous. All of my service dates have been the same. More

Exceptional Service Had a tire that wasn’t holding pressure. Thought something was wrong with the tire/rim. Brian quickly fit me in and kept me updated on the progress. Had a tire that wasn’t holding pressure. Thought something was wrong with the tire/rim. Brian quickly fit me in and kept me updated on the progress. Unfortunately, it was a small nail however quick fix! Great service as always! More

Disappointed I went to have my car serviced today and was truly disappointed with everything. I scheduled an appointment. In the notes I put a problem I was having I went to have my car serviced today and was truly disappointed with everything. I scheduled an appointment. In the notes I put a problem I was having with the SUV. The Service person told me that I would need to leave the car. On the scheduled appointment I requested that I would wait for the car. If the car needed to be left, they could have called and informed me so I wouldn't have to take another day to drive to Newnan. Next, I received a coupon in the mail with a scratch off $20.00, when I presented the coupon, I was told they can't honor it because it's from Southtowne in Riverdale. I find that laughable because all the Southtowne commercials advertises both locations. Insult to injury, I haven't been to Southtowne in Riverdale. This is the 3rd time this Service Center has disappointed me, it's time to move on to another Hyundai Service Center. More

Always outstanding I am 73 years old so I have dealt with a lot of dealerships and car shops. The folks at Southtowne Hyundai are the best by far!!! I am 73 years old so I have dealt with a lot of dealerships and car shops. The folks at Southtowne Hyundai are the best by far!!! More

Oil Change/Tire Rotation Did not know that appointments were now required for oil changes, showed up without an appointment and they were able to work me in without much delay Did not know that appointments were now required for oil changes, showed up without an appointment and they were able to work me in without much delay. I appreciate my service writer stepping up and providing excellent customer service. More