Southtowne Chevrolet Cadillac Buick GMC - Service Center

Paul Hardegree. The reason I use Southtown to service my vehicles. Used Southtown for many years. The reason I use Southtown to service my vehicles. Used Southtown for many years. More

was fine at the dealership,but was a bit difficult trying to set up the appointment. but it was all figured out in the end to set up the appointment. but it was all figured out in the end More

Will is always easy to deal with and takes care of our vehicles. I have used Will for years and will continue to do so for our vehicles. vehicles. I have used Will for years and will continue to do so for our vehicles. More

After a frustrating experience with the Service Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate the Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate their time and effort. More

"Your Dealer for Life" more like "Your Dealer for LESS". Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 1 Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 15,000.00 over sticker take it or leave it. Oh and by the way it could take 6-8 months to receive but you will make the payments in the mean time. Granted I know the entire country was dealing with Shortage issues. After Purchasing 7 vehicles in the past and my parents and family members purchasing more than 20 from this dealership. Needless to say I left it. called John Thornton Chevy spoke with Bradley who was great. Was told "They have one on order not one red cent above sticker price , come put a deposit down financing 2 weeks before arrival and done. Got the Tahoe all is well. Steering wheel was a little off center noticed 2 days later. Called Bradley let him know we would be using Southtowne for service being that it was closer said they will take care of it with the first service under warranty. Oil light comes on around 7000-7200 miles, call Southtowne to schedule. Its a week out no problem bring it in for service and to have steering wheel checked. "Sorry GM won't cover it passed 7500 miles, you have 7551 miles. Won't let them touch my truck ever. called John Thornton, come on in sir we will take care of it for you no problem. Enough Said never again Southtowne. Preston Smith = NO Stars but had to pick one to use the rating system. More

Great service as usual from Larry Rooker and the service team at Southtowne. I've been using Southtowne for years, both in sales and service. They haven't disappointed me yet. team at Southtowne. I've been using Southtowne for years, both in sales and service. They haven't disappointed me yet. More