Southway Ford

Come see Moses Vara, an honest, patient, knowledgeable salesman with no gimmicks! I highly recommend! salesman with no gimmicks! I highly recommend! More

They sold a vehicle with known issues. They presented a clean CarFax knowing full-well it was not true. They did allow me to take it to a mechanic. It checked out clean with minor cosme They presented a clean CarFax knowing full-well it was not true. They did allow me to take it to a mechanic. It checked out clean with minor cosmetic issues. Turns out the minor issues were not minor. One of the most irritating problems was that one of the rear windows leak. I believe they found it while washing the vehicle. I believe they knew it was a cascade effect of the problem I had identified and but willing to accept. They said nothing. I'd be far less annoyed if they had just identified the full extent. What they did is shady. More

Luis Haro was the sales rep I worked with at Mac Haik Southway Ford. He was personable and available. I told him which vehicle we were interested. I set an appointment and the vehicle was ready for in Southway Ford. He was personable and available. I told him which vehicle we were interested. I set an appointment and the vehicle was ready for inspection. I took a bit longer test drive than other dealers had allowed. I then set an appointment for the next day to have it looked at by a 3rd party garage. They highlighted a few concerns. We negotiated a price a settled the 3rd morning. I think I got a nice car for a fair price. The best part of the service was his availability. Weather sucked the morning I bought it. I was planning to have my wife help pick up the car later in the day, but Luis offered to drive the new car to our house 2 counties over. That saved us time and travel. All in all, I’m happy with the patience and service. More

Agradezco la oportunidad de encontrar a Luis Hano y Gabino Guerrero en nuestras 2 compras ya que ellos nos hacen todo más fácil, son muy amables, atentos, serviciales realmente te hacen sentir en confi Gabino Guerrero en nuestras 2 compras ya que ellos nos hacen todo más fácil, son muy amables, atentos, serviciales realmente te hacen sentir en confianza.. recomiendo 100 % su servicio.. volvería sin duda More

The 34,500 OTD is tied to our financing that's how we were able to get it to that number. If you go through your own bank, the pricing will come out higher. But we will match or be rate that you have an were able to get it to that number. If you go through your own bank, the pricing will come out higher. But we will match or be rate that you have and if we cannot then, at this point, we will take your draft. But we need to go with our financing first. How is this legal? Changing prices since I’m using my own bank? More

A great experience from beginning to end. Luis Haro was my salesman and he was fantastic. I never felt like he was trying to sell me on things I didn't need. He was transparent and was everyt Luis Haro was my salesman and he was fantastic. I never felt like he was trying to sell me on things I didn't need. He was transparent and was everything I could ask for in a sales rep. The prices were extremely competitive and the dealership didn't add on a bunch of hidden fees. I would give six stars if I could. More

Luis Haro, excelente servicio vallan con el sin duda los ayudará a obtener su auto ayudará a obtener su auto More

ZERO STARS Salespersons retrieved my payoff number on my lease termination on the vehicle I was currently driving, the numbers were showed to me, salespersons told me that the difference would be paid to th lease termination on the vehicle I was currently driving, the numbers were showed to me, salespersons told me that the difference would be paid to the other dealership and I would walk clear from that vehicle. All understood and I know the difference would be added to the new vehicle as we all know when there's negative equity. The issue here is when the salespersons took my old leased vehicle that dealership tells them that more money is owed. Now the new dealership that I purchased the new vehicle is telling me that I need to pay the difference. No way!!! They themselves got the pay off number and was never told that I was responsible for the difference, Their excuse now is that they retrieved my payoff number on the 4th of July from my credit report. How is that my fault where they got it from? That just proves that this dealership just wanted to make the sale that day and will say anything to the customer to get them to buy it right then and now. This is complete deception and lying by omission. I will never buy from them again and will tell all my friends and family and to anyone that reads this. Beware customers and fellow veterans from San Antonio and surrounding areas of this dealership for their deceptive and misleading practices. Never again!!! More

Worst! deal based on lies! Lost my trade in on their push to sign. My fault! Should not have believed their information. Just lies to make me sign. The cos deal based on lies! Lost my trade in on their push to sign. My fault! Should not have believed their information. Just lies to make me sign. The cost was never true. I was told a price of $29000. The dealer reported $37000. Just a scam!!! More

I had purchased a 2025 bronco from them it was all going good till they try to sell you All kinds of INS you really don't need.anyway I purchase one not but 24 hours later I decided I really didn't need it good till they try to sell you All kinds of INS you really don't need.anyway I purchase one not but 24 hours later I decided I really didn't need it It was extended INS on wheels and tires total 995.00 my question to the finance guy was if I purchased after market wheels and tires would they be insured his answer was I don't know..... Will you would think they should know what the insurance covers or not cover...... receiving that answer I decided not to purchase that wheel n tire INS after I signed the contract so too late Right.....will in this case he informed me that the bank already wired them the money and what they will do now is send the bank a total of 995.00 and it will go towards the principal of the loan.... problem is 6 weeks later and the bank still has not received any payment......and as for me trying to contact the finance guy Juan I get no response......now he can't pick up the phone or take care of this issue....and I also tried to refinance through my bank and the commit he had on that so you'll probably save a few dollars I don't think it really worth the time.....you would think the finance people would try to help but not him he just wanted a quick sale so no not really happy with them..... Southway Ford I just closed the deal fast cuz we needed a vehicle that Day Saturday around 8pm they found a bank open late so again south way Ford tells me this problem I asked that bank we finance with and sure enough the bank tells me we're not open that late guess he was liein I wonder what other false information he told us my wife n I ..... More