Southway Ford

Service was great oil change was fast . My ford discounts were great . Sale person was very helpful. were great . Sale person was very helpful. More

I either bought a lemon car or Southway Ford had bad inventory. Not happy with my brand new purchase in May 2021. The experience was bad from the signing of documents with the VERY arrogant sales manage inventory. Not happy with my brand new purchase in May 2021. The experience was bad from the signing of documents with the VERY arrogant sales manager who rushed the process so fast that he did not allow time to read. I was definitely just a commission and not a return valued customer. When I came back for service on the issues, it was quite unfriendly and argumentative. My FIRST oil change was met with "you don't have an appointment and have to wait 2+ hours" when in fact I had called and spoken to a rep to reserve. I had to show him my phone log to prove I had called. Second oil change had other issues and, again, an argumentative supervisor. It's been a bad experience from the purchase to EVERY contact I have had when I return for the lemon issues or routine maintenance. It's my LAST Ford I will ever buy. Going back to foreign cars. The treatment is definitely different. More

Sold me a lemon car did not take it home it’s at the dealership and I want my down payment back dealership and I want my down payment back More

Ben did a amazing job finding the right car for me and I will always do business with Ben Gonzales at Southwayford will always do business with Ben Gonzales at Southwayford More

It was horrible. I have sold the car because the dealership treated me like trash! I have sold the car because the dealership treated me like trash! More

Very good sales men and staff very helpful and nice going staff not a problem at all staff not a problem at all More

Friendly staff. Opens early to drop off my vehicle. Calls me when it is ready. me when it is ready. More

Good prices. Good environment. Great experience. Didn’t feel like I was being lied too. Southway Ford is my preferred dealer! feel like I was being lied too. Southway Ford is my preferred dealer! More

It’s always a pleasant environment when you arrive at the Quick Lane. The Service are very helpful with answering any questions you may have about your vehicle like how to open the hood on a 2021 Escape &#12 Quick Lane. The Service are very helpful with answering any questions you may have about your vehicle like how to open the hood on a 2021 Escape 🤔 They are all knowledgeable in the vehicles that come into their maintenance shop and let you know costs up front before any work I had been completed. More

Excellent I WENT IN AND IN 20 MINUTES LATER I DROVE MY NEW 2020 FORD RANGER. I WILL ALWAYS BUY A FORD PRODUCT? CUSTOMER SERVICE IS EXCELLENT. NEW 2020 FORD RANGER. I WILL ALWAYS BUY A FORD PRODUCT? CUSTOMER SERVICE IS EXCELLENT. More