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Southwest Auto Sales
Roanoke, IN
520 Reviews
Welcome to Southwest Auto Sales
Home of the 2 years FREE Maintenance!
Here at Southwest Auto Sales, we understand that the car buying experience isn't always easy or fun, so we go out of our way to make it a bit different! 2 years FREE maintenance includes 5 oil changes and 2 tire rotations on the vehicle purchased from Southwest Auto Sales. With friendly, knowledgeable staff, a big lot with hundreds of vehicles to choose from, a no pressure, quick easy finance office, you will wonder why you ever went anywhere else.
But wait, there's more. Striving to make a unique experience, our customer relationships don't end when you leave the lot. Over the miles that you and your new car share, your personal sales consultant is still here to answer any questions you may have, and our service technicians are available to carry out your model's routine maintenance needs.
Whether you are a first time customer or you've been part of our family for a while, we are here to make your car buying experience one that you can remember with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 520 reviews
February 23, 2024
I never received a response from them. I’m very disappointed. Still looking for a vehicle. I’m very disappointed. Still looking for a vehicle. More
by Oneg_ma
Employees Worked With
Helpful January 29, 2024
Worst car buying experience EVER. They sold me a broken car and jerked me around for 5 months "trying" to repair it, when after rebuilding the whole engine, they sent it to Subaru and They sold me a broken car and jerked me around for 5 months "trying" to repair it, when after rebuilding the whole engine, they sent it to Subaru and they told me that it was rebuilt incorrectly and the engine is ruined and needs replaced. Then they forced me into a slightly less broken car (but still broken) with a high car payment i did not want instead of giving me my money back. If i did not take the other car I was literally told "then you can get an Uber out of here because we are done!" I hope no one EVER buys a car from these people. More
by Ljblue007
Employees Worked With
Eli and Josh
December 02, 2023
Southwest was curtious and professional, yet very friendly and helpful. Hayley went above and deyond in squeezing information out of my phone that I didn't know existe. Thanks for a pleasant experie friendly and helpful. Hayley went above and deyond in squeezing information out of my phone that I didn't know existe. Thanks for a pleasant experience. More
by tkruse865
Employees Worked With
November 29, 2023
hayley was very helpful when buying my honda civic! we will be coming back to see her to buy future vehicles! she’s the best! we will be coming back to see her to buy future vehicles! she’s the best! More
by jayden rairigh
Employees Worked With
November 15, 2023
Hayley was great! she was so kind and made the whole process easy and less intimidating all around! she was so kind and made the whole process easy and less intimidating all around! More
by sierra
Employees Worked With
October 18, 2023
I dislike having to pay an arm and a leg for a vehicle that has had the issues that it has had when in fact I've only had the vehicle for a few months, and some issues still remain yet to be fixed. It's that has had the issues that it has had when in fact I've only had the vehicle for a few months, and some issues still remain yet to be fixed. It's all just happening way to soon. More
by hoskinsrodrick4
Verified CustomerEmployees Worked With
I believe the gentlemans name who I've went through to initially get the vehicle, his name is Rob. But I do know that he has chose another career path not too long after I've gotten the car.
October 02, 2023
Still waiting on radio control unit and engine light to be fixed, bought the car 3 months ago be fixed, bought the car 3 months ago More
by carytonkel
Employees Worked With
October 02, 2023
They all were great to work with. They helped me out a lot and got me into the vehicle that I want highly recommend. They helped me out a lot and got me into the vehicle that I want highly recommend. More
by jmart525
September 30, 2023
Haley is a great Sales person . .She has ability to win customer’s mind to drive sales .She has ability to win customer’s mind to drive sales More
by Saheed
Employees Worked With
September 20, 2023
Amazing customer service and excellent assistance getting a great deal!!!! Couldn’t have found another car as beautiful and clean as the one we purchased! a great deal!!!! Couldn’t have found another car as beautiful and clean as the one we purchased! More
by Denchef69
