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Southwest INFINITI

Houston, TX

2.4
236 Reviews

10495 Southwest Fwy

Houston, TX

77074

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236 Reviews of Southwest INFINITI

December 11, 2021

Outstanding experience as always! Valentino always gives us the best service. Thank you again for the new truck! More

by Randy Nester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 28, 2021 -

Southwest INFINITI responded

Thanks for the kind words, Randy! Valentino is an asset to our team at Southwest INFINITI. Everyone was thrilled to hear your review. Please let us know if we can be of any assistance in the future!

November 29, 2021

Amena Hye was very helpful. She was the only one that actually greeted me on the showroom floor. As a result of that, I leased a new vehicle that day. More

by kristinabbeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amena Hye
Dec 03, 2021 -

Southwest INFINITI responded

Thanks for the kind words! Amena is an asset to our team, and we're thrilled to hear that we met the five-star mark during your purchase. Thanks for choosing Southwest INFINITI!

November 19, 2021

Adriana was the best sales person! She was attentive and answered all of my questions. She has also continued to follow-up. I will refer her business! More

by kacy.owsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana
Nov 29, 2021 -

Southwest INFINITI responded

Thanks for the kind words, Kacy. Adriana & the team at Southwest INFINITI were thrilled to hear your recommendation & kind words. We hope to see you again soon!

November 16, 2021

Adriana was polite, attentive, and personable during the entire process. This made up for prior inattention to detail by another sales rep. She and David ensured that my concerns were heard. Without them I More

by KKSPL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Guerra, Heidi (Finance) , David Bukrinsky
Nov 29, 2021 -

Southwest INFINITI responded

Hello, thanks for the kind words. Adriana, David and the rest of the crew at Southwest INFINITI were happy to hear your review. We look forward to serving you again!

October 25, 2021

Very helpful and professional!!!Mr Tony Chan did all Very helpful and professional!!! Mr Tony Chan did all that was in his hands to help us More

by carmelallaury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chan
Oct 26, 2021 -

Southwest INFINITI responded

Thank you for the kind words. Our team at Southwest INFINITI is happy to hear them. We look forward to seeing you again soon.

October 04, 2021

The sales person was very attentive and professional. She was knowledgeable about the vehicle and got everything ready quickly when we closed on the deal. The delivery was quick and easy. More

by eperelberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Guerra
Oct 26, 2021 -

Southwest INFINITI responded

Thank you for the kind words. Our team at Southwest INFINITI is happy to hear them. We hope you're enjoying your new vehicle, and look forward to seeing you again soon.

September 15, 2021

Tony was very knowledgeable and courteous throughout the process. We scheduled a time for my purchase. My new car was ready when I arrived, and Tony walked me through every one of my car's features. I'm More

by Ramona Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chan
Sep 20, 2021 -

Southwest INFINITI responded

Hi Ramona, thank you so much for the kind words and review! Tony and our entire team at Southwest INFINITI take pride in providing our clients with extraordinary service at every visit, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

August 21, 2021

Jeff Alter was on spot and made the deal happen. He never pushed and without him would have likely done the deal elsewhere. More

by alexdeparres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffray Alter
Aug 31, 2021 -

Southwest INFINITI responded

We're glad to hear that Jeff could get you a great deal here at Southwest INFINITI. Thank you for choosing our team!

August 04, 2021

Great experience! I definitely would do business with Great experience! I definitely would do business with them again More

by adri_caro13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Guerra, Roley Verelien
Aug 31, 2021 -

Southwest INFINITI responded

Thank you for the kind review. We hope to continue seeing you here at Southwest INFINITI!

July 26, 2021

Hello, I previous submitted a survey, Robin , Tony, and Issac were wonderful. Very compassionate, caring, and always smiling. Now for the Service Department very bad service. Maddie was so hateful and Rude More

by wram281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Bonilla
Aug 31, 2021 -

Southwest INFINITI responded

Hi, we are saddened to see your experience with our service department couldn't satisfy your expectations. We would love to see you back here at Southwest INFINITI!

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