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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
4.4
1,545 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,545 reviews

June 06, 2026

Needs to be little more faster on the oil change two hours for oil change is too long More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe
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Jun 08, 2026 -

Southwest Kia - Mesquite responded

I'm sorry that there was some dissatisfaction regarding your service wait time. Our expert technicians always strive to work as quickly and efficiently as possible to provide the best vehicle care. We hope to better match our 5-star standard next visit. Take care!

June 04, 2026

Scheduled appointment online. Service was completed and my car was washed and delivered when promised. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
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Jun 05, 2026 -

Southwest Kia - Mesquite responded

There is something to be said for a service visit that goes exactly as planned. We're pleased to hear your appointment was easy to schedule, your vehicle was completed on time, and returned to you freshly washed and ready to go. Thank you for choosing Mesquite Kia. We appreciate your five-star review and look forward to seeing you again for your next visit!

May 27, 2026

All of the people that I encountered, treated me with respect. They are polite, helpful, kind and knowledge. If a person doesn't know something, they go get someone who does, listens to the answer an More

by Nessuh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elijah and Brian
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May 28, 2026 -

Southwest Kia - Mesquite responded

Hi Nessuh, thank you for sharing your fantastic feedback about our team! We appreciate your business and hope to see you again at Mesquite Kia.

May 25, 2026

The turn around that you have done in the service department is amazing! I used to dread getting my car oil changed cause I have to deal with them. NOW! I can't wait. They made everything easy welcom More

by Katie.357
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Multiple! I loved them all! James was the main associate! He is Amazing!
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May 27, 2026 -

Southwest Kia - Mesquite responded

Katie, thank you for sharing your five-star feedback! We are thrilled to hear that you are impressed by the changes we have made at Mesquite Kia. We will pass along your kind words to the team, and we look forward to your next visit!

May 21, 2026

"Excellent customer service! The team was professional, friendly, and got my vehicle serviced right on time. Thank you southwest Kia More

by oskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 21, 2026 -

Southwest Kia - Mesquite responded

Thank you for choosing Mesquite Kia and for sharing your 5-star feedback with our team, Oskar! It's fantastic to hear that our team made your experience excellent from start to finish. We look forward to your next visit! Safe travels!

May 18, 2026

They were very helpful during the sale of our vehicle and equally a supportive afterwards More

by taallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 19, 2026 -

Southwest Kia - Mesquite responded

Thanks for choosing Mesquite Kia for your automotive needs! We're happy to support you throughout and after the process!

May 15, 2026

Great professional customer service! I had a great purchasing experience from beginning to end. Highly recommend the Mesquite Kia team. More

by Cmeinders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi and a finance guy who I didn’t get a business card from
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May 18, 2026 -

Southwest Kia - Mesquite responded

We're so glad to hear you had a positive experience with our team! Thank you for choosing Mesquite Kia and for recommending us. We'll be here if you need assistance with anything else in the future. Safe travels ahead!

May 13, 2026

They did not pressure me into getting something done that will need to be done in the future. Did not take too terribly long getting my oil changed and tires rotated. More

by sbush25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Thompson
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May 13, 2026 -

Southwest Kia - Mesquite responded

We’re glad you had a pressure-free and efficient experience at Mesquite Kia! Thank you for your business!

May 06, 2026

Preston was the best! He offered me a ride to work where the other Kia did not. The oil change took less time in Mesquite than the dealer where we bought both our vehicl More

by Hermie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
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May 07, 2026 -

Southwest Kia - Mesquite responded

Hermie, reviews like this are exactly what we love to hear. Preston will be so happy to know his extra effort and consideration made such a strong impression. From getting you to work to making the service visit quicker and easier, it is great to know the experience stood apart for you. We truly appreciate you giving us the opportunity to earn your trust and look forward to seeing you again for future visits.

May 04, 2026

I walked in with a detailed offer on a vehicle at 7:30 pm and we had a deal by 8:15 on my terms and they had me out of the dealer by 9:15. I loved everyone I encountered, including my sales guy and the F&I More

by josephhahn414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emiliano
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May 05, 2026 -

Southwest Kia - Mesquite responded

It is great to hear everything came together so efficiently, Joseph. Thank you for choosing Mesquite Kia and for sharing your experience with the team. We are glad they delivered a straightforward, professional process that made this your best car buying experience. Enjoy your new vehicle, and we look forward to seeing you again soon.

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