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Southwest Kia - Mesquite
Mesquite, TX
1,534 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,534 reviews
April 01, 2016
oil change service I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about t I really appreciate the service I received at Southwest Kia mesquite ,they really cared about the wellbeing of my car. They really care about the customer. More
by poundcake12
Employees Worked With
David newbauer
March 30, 2016
Service was High Magnificent. Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for servic Service was High Magnificent. Oil, filter and Multi-point inspection, all OK, only $22. Very good service personnel. Will continue to use for service. William. More
by William
Employees Worked With
Tim Free
March 30, 2016
New to town I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was du I had just moved to the Metroplex from Central Texas. I wanted a dealership that was as good or better than the one I used there. My Kia Optima was due for an oil change, and I read on yelp that SW Kia was the place to go... The competition had too many bad reviews, and away I went. SW Kia is farther for me to drive, but well worth it. These guys are truly there for customer service. This is my new dealership. More
by Bush00
Employees Worked With
Tim Free
March 28, 2016
Great! Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great emplo Friendly & great customer service! Benny Gonzales is always helpful & informative & I never have any problems when he's taking care of us! Great employee! Thank you for all you do! More
by Mom15
Employees Worked With
Benny Gonzales
March 28, 2016
Excellent service! Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even wa Very easy. I had an appointment to drop off the car for service, but needed to wait. Everyone was very nice and they took care of the work and even washed the car. More
by Happy customer
Employees Worked With
Can't remember
March 26, 2016
Friendly and efficient I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon I can always depend on this service center to handle my needs with courtesy and efficiency. I am regularly updated on the status of the work and upon completion I am given a complete report on possible future maintenance, a warm "Thank you" and a freshly washed vehicle. More
by Happy
Employees Worked With
Craig Greene, Benny
March 21, 2016
Service center I am definitely one hundred percent satisfied with my recent visit to Southwest Kia. One of the lights had come on my dashboard, so I brought my Forte I am definitely one hundred percent satisfied with my recent visit to Southwest Kia. One of the lights had come on my dashboard, so I brought my Forte in to have it looked at. Craig Greene is the representative from the service department that I dealt with. He was very friendly, polite and professional. He informed me that there was a nail in one of my tires and that it would need to be replaced. He also gave me an estimate on how long it would take for the service to be completed. Everything about the process was to my liking. More
by TheJaredJ
Employees Worked With
Craig Greene
March 18, 2016
Failure to rotate tires on 2 occasions Aug 13, 2015 requested oil chg. & tire rotation. After completion noticed the tires had not been rotated. On March 17, 2016 requested tire rotation Aug 13, 2015 requested oil chg. & tire rotation. After completion noticed the tires had not been rotated. On March 17, 2016 requested tire rotation & oil change. Again NO TIRE ROTATION was performed according to before & after photos. Everyone at the dealership is very nice & cordial but I will not go back to this service department. Their creditability for actually completing a legit service request that is recommended by the manufacturer has been compromised. Glenn More
by gs1230
Employees Worked With
Gary Wells
March 09, 2016
Friendly, quick, hassle free. This was my first oil change for a used vehicle that I purchased. I drove up and there was a line of cars and a gentleman came up shook my hand and to This was my first oil change for a used vehicle that I purchased. I drove up and there was a line of cars and a gentleman came up shook my hand and told me where to go. I got out of the car and went inside. 30 - 40 minutes later someone called my name. They already knew my service was covered and I didn't have to pay anything. That was refreshing because when I go to Central Kia for my other Kia, I always have to tell them what I have in order for them to charge me correctly. More
by Sdionreed
Employees Worked With
Tim Free
March 07, 2016
Thank you for the courtesy I would like to thank Craig Greene and his crew at Southwest KIA for taking care of my car in a quick and timely manner. I would like to thank Craig Greene and his crew at Southwest KIA for taking care of my car in a quick and timely manner. More
by Grey_XIII
Employees Worked With
Craig Greene
