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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
3.3
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

October 05, 2021

This dealership has the nicest service . They do not hesitate to go the extra mile for you. More

by CINDYPONSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
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Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

Just overall great experience from beginning to end. Would recommend to my friends and family. More

by warrendare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

Very efficient process. Vehicle went it and came out in perfect condition. They took great care of me More

by TIMOTH.ALLEN702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

It was an amazing experience with this dealership. The sales person was awesome finance was amazing. I would recommend this dealership to anyone More

by JUJULUNA70
Recommend Dealer
Yes
Employees Worked With
Tim Free
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 04, 2021

Had bad customer service was told when fixing my truck release . One price for labor then hit with an higher amount. More

by Keep Rio
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Oct 29, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

October 04, 2021

The lady that greeted me was great! I believe she really had them pay attention. More

by BFROGERS65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 04, 2021

Great service.friendly atmosphere.good location.very close to my home.love the coffee they provide. More

by PETERSONCATHY05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 04, 2021

They are always quick about getting my cars oil changed. And they always work with you. More

by CLARISSABARRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 03, 2021

Service completed in 1 . 5 hours as promised for oil change and 26 pt inspection. Unfortunately I was not giving the usual inspection report showing all of the items checked and their status. I was to More

by PALOMO32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Heather Stallings
Report | Print
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

October 03, 2021

I have no problems with the service team they did a great job in getting my car ready in the same day and they were very friendly More

by BRENDAKBKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words! Our team at Southwest Kia - Mesquite is thrilled to hear that your last visit was extraordinary. We look forward to seeing you again soon!

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