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Southwest Kia - Mesquite
Mesquite, TX
1,526 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,526 reviews
Verified Customer
October 18, 2021
I found the people at Southwest Kia to be friendly and professional they attended to Albanese that I had asked if I had any questions to make sure that I'm satisfied with their professional they attended to Albanese that I had asked if I had any questions to make sure that I'm satisfied with their More
by DEVINEUNITICREATIONS
Employees Worked With
Heather Stallings
October 18, 2021
I had my oil changed and my tires rotated. While there I was told that a spring to take care of my airbag warning light would be in stock in a few days. I called to check on the status a few days later and was told that a spring to take care of my airbag warning light would be in stock in a few days. I called to check on the status a few days later and repeatedly was sent to voicemail. I would try to call back and I would be put on hold for 20 and 25 minutes before being transferred to a voicemail again. When I finally was able to talk to a human being, I was told that the part was now on back order. I asked to speak to someone to find out if this would prevent me from passing a state inspection and was transferred to talk to another person. However, I was sent to another voicemail. I have yet to receive a call to answer my questions. I’m very disappointed in this encounter with your service department. More
by SHANE268
Employees Worked With
Heather Stallings
October 18, 2021
Didn’t really fix xxxx but tried charging me an arm and leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. More
by KENDRICKJONES48
Employees Worked With
Angela, Tim Free, Heather Stallings, Antonio Ayala, Estefania Perales
October 17, 2021
My issue with the car wasn't resolved. Dealership was short staffed- i wasnt getting proper care. My car was diagnosed, had to wait couple of weeks to get it fixed. Issue wasn't resolved, and they’re shi short staffed- i wasnt getting proper care. My car was diagnosed, had to wait couple of weeks to get it fixed. Issue wasn't resolved, and they’re shirt staffed to re diagnose it. The service advisor was unreachable, and my account was open for months. Ended up spending good 2 months waiting to get my car repaired but they weren't able to figure it out. More
by Prei
Employees Worked With
Prince
