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Southwest Kia - Mesquite

Mesquite, TX

3.4
1,493 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,493 reviews

February 10, 2022

Prince was my rep and he took really good care of me and I really appreciate it Service More

by Timmothy1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for choosing Southwest Kia Mesquite, Timmothy! We hope to see you again soon!

February 08, 2022

Garrett Lilly was super helpful thank you so much for the great service will visit you soon. More

by Junaid Altaqi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Lilly
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Junaid, we appreciate the kind words and. hope to see you again soon at Southwest Kia Mesquite!

February 08, 2022

Nice customer service, would be a hole lot better if my car was washed when it was time for me to pickup my car when it was ready. More

by davidpaddock4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley service department , Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the valuable feedback, David!

Mar 01, 2022 -

davidpaddock4 responded

I thought that everything went well during my car repair was being done.

February 07, 2022

I want to take the time to tell you about the service department. I bought a new 2022 Kia Sorento that needed some things done after buying it. I thought I’d run out of options till I went on and found t More

by mom4jaehg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (William) Miles, Garrett, Prince
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for taking the time to provide Bill and the rest of our team such a positive review, Janie! We appreciate you choosing Southwest Kia Mesquite with your automotive needs and hope to serve you well into the future!

February 07, 2022

Carter was very helpful and took good care of us. Took 1 star because of the long time at the dealership (over 4 hours) More

by Elias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Peoples
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Elias, thanks for the valuable feedback. We hope to see you again soon!

February 06, 2022

Excellent service car ready when promised car was clean and service advisor was great and I will recommend this dealership More

by sdscott55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the five stars! We appreciate your patronage at Southwest Kia Mesquite!

February 05, 2022

My service advisor was fantastic but the overall service was not! The wait toooooook forever for just an oil change more the 2 hours waiting! On top of the my oil change was prepaid but ending up paying ove More

by TRISHAFAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Trisha, I'd love to speak with you at your convenience about your recent experience with the Service Department at Southwest Kia Mesquite. We aim to provide everyone with a five star experience while maintaining transparency with our clients. Thanks so much! Wiley Jackson General Manager wileyjackson@lithia.com

February 05, 2022

The service and the people are great. As long as they keep the same people I will continue to go back. More

by UF1225
Recommend Dealer
Yes
Employees Worked With
Craig, Heather Stallings
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello, thanks for the positive feedback! Heather and the crew at Southwest Kia Mesquite were delighted to hear your kind words. We hope to see you again soon.

February 02, 2022

The staff was like family! I enjoyed working with them. Thanks for your caring staff. More

by DVCOURIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Kelvin Peoples
Mar 08, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for the great review! We love hearing that our team is always able to provide a welcoming experience for our guests.

February 02, 2022

Very informative , solved the issue, great customer service, great service, re look relaxed Atmosphere, clean, friendly, staff, will be back More

by DALLASANTONIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala, Kelvin Peoples
Mar 08, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for the great review! Happy to hear our team was able to get you taken care of.

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