Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia - Mesquite
Mesquite, TX
1,479 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,479 reviews
June 22, 2021
Never received call about recall replacement parts. Over two weeks and no word two weeks and no word More
by ABLONDE2
Verified CustomerEmployees Worked With
Helpful June 22, 2021
Friendly, efficient, easy to work with and a large selection of cars. No high pressure, and everything explained clearly and completely. An excellent experience overall. selection of cars. No high pressure, and everything explained clearly and completely. An excellent experience overall. More
by STANFORDR
Employees Worked With
June 22, 2021
The dealership and the employee's go above and beyond to take care of their customers. take care of their customers. More
by ROBERTWYATT71
June 22, 2021
Jerry and the incredible service at SW Kia are why this was my second car from them! Fast, easy and friendly! was my second car from them! Fast, easy and friendly! More
by COACHWILLLAWRENCE
Employees Worked With
June 16, 2021
I tried connecting to the service area of SW Kia Mesquite from morning to afternoon but there seems to be nobody in that station. One operator will transfer you to a number but it keeps on ringing and it wil from morning to afternoon but there seems to be nobody in that station. One operator will transfer you to a number but it keeps on ringing and it will cycle back to leave a message or wait! Waste of time and you call your area "Service" ! Invest more on people or a website! More
by junrivera104
Employees Worked With
June 15, 2021
Great experience. Didn’t feel pressured and Timothy new his stuff. Super friendly and a great help picking out our first New Car ever. Very thankful for everyone at Southwest Kia for helping us. his stuff. Super friendly and a great help picking out our first New Car ever. Very thankful for everyone at Southwest Kia for helping us. More
by Ariel Money
June 10, 2021
Jerry was wonderful. Great personality and sense of humor. Made the buying process easy. This is the 2nd car we purchased with him. I give him an A++++ humor. Made the buying process easy. This is the 2nd car we purchased with him. I give him an A++++ More
by jodie326
June 09, 2021
Mr. Peoples & the team @ SW Dealership was very friendly & professional. Even the mechanic that was doing the preparation on my new vehicle was very polite & truly friendly. I appreciated them all. & professional. Even the mechanic that was doing the preparation on my new vehicle was very polite & truly friendly. I appreciated them all. More
by Ladyleo.hwWillis
Employees Worked With
Other Employees :
Nate Davis
June 03, 2021
My husband and I did WEEKS of research before trading in our car.. The more research we did, the more nervous we got about being ripped off, but we gained some knowledge on what to look for.. The first deal our car.. The more research we did, the more nervous we got about being ripped off, but we gained some knowledge on what to look for.. The first dealership we called, asked all of the questions that we were told not to answer.. We were so thankful when we ended up not going to that dealership due to traffic. After more research we found ourselves at Southwest Kia - Mesquite (1.5 hours from our house) and we are SO thankful that we did! Kelvin put us in our dream car while staying within all of the criteria we wanted! They were pretty low on inventory on the particular day that we went, but he did everything he could to find the car we wanted! He made the dreaded car buying process fun and entertaining!!! I don’t see myself buying another car anywhere else and from anyone other than Kelvin! Southwest Kia in Mesquite is definitely the place to go if you want an honest, fun, smooth car shopping experience!!!! More
by natalielennon16
June 02, 2021
We had a wonderful experience at Southwest Kia. Thank you Carter for the excellent service. He took care of all our needs and was very knowledgeable with all our questions. We would highly recommend SW Kia a Carter for the excellent service. He took care of all our needs and was very knowledgeable with all our questions. We would highly recommend SW Kia and Carter in sales :) More
by Hogan
