Southwest Kia - Mesquite

Kia is amazing! Jerry Tonubbee is the best. Third car bought with his help. He asks questions and makes the car buying experience amazing. I will be back. Jerry Tonubbee is the best. Third car bought with his help. He asks questions and makes the car buying experience amazing. I will be back. More

Best car buying experience ever. From the time I walked in the door and was greeted by Carter. I then dealt with Jerry my salesman and Zane the finance man. It was a excellent experie From the time I walked in the door and was greeted by Carter. I then dealt with Jerry my salesman and Zane the finance man. It was a excellent experience. More

Everything went well. Very customer service oriented, organized and personable. Had an easy experience with Jerry’s team. Don’t go on Saturday, the detail department gets Very customer service oriented, organized and personable. Had an easy experience with Jerry’s team. Don’t go on Saturday, the detail department gets crazy busy.😉😁 More

No nonsense Test drove a car over my lunch break. Went back and bough it the next day: between arriving on the lot and driving off in my new vehicle I was done i Test drove a car over my lunch break. Went back and bough it the next day: between arriving on the lot and driving off in my new vehicle I was done in two hours. Jerry and Keenan were professional, courteous, and attentive. After a negative experience at another dealership this was especially a breath of fresh air. More

Great experience - Great salesmen I had a great experience at Southwest Kia in Mesquite. My sales rep Jerry was truly as professional as you could ever hope for. No high pressure sales I had a great experience at Southwest Kia in Mesquite. My sales rep Jerry was truly as professional as you could ever hope for. No high pressure sales pitch - he was very helpful in the process from picking out my vehicle to going over the financial. I highly recommend Jerry and Southwest Kia. More

Keenan is super nice and help me find a car that’s was a good fit for me. Especially since it’s my fiat car. Wonderful guy with a great personality. good fit for me. Especially since it’s my fiat car. Wonderful guy with a great personality. More

Why buy old if new is AMAZING! Excellent products with diligent sales team equals a satisfied customer! I came to purchase 2018 but the 2020 was exceptional price with perfect colo Excellent products with diligent sales team equals a satisfied customer! I came to purchase 2018 but the 2020 was exceptional price with perfect color! Vehicle will take my daughter to college when she is ready to go. We are both delighted with the Kia Soul. Salesman listened to the buyer and made the perfect choice a reality. More

Southwest KIA This is the the best dealership in the area! My partner and I have bought several vehicles here and are always treated like family. Jerry, our salespe This is the the best dealership in the area! My partner and I have bought several vehicles here and are always treated like family. Jerry, our salesperson is courteous and professional, Heather in the service department will catch things that we may have missed. We will always recommend Southwest KIA to anyone wanting to purchase or have their vehicle serviced. More

Horrible Service Department; does not honor warranty My car was transferred from Central Kia of Plano because the air condition on a 2017 Kia Optima stopped working. After a day and half I was told there My car was transferred from Central Kia of Plano because the air condition on a 2017 Kia Optima stopped working. After a day and half I was told there was no Freon in the car and that they could not find a leak. What car that is less than 2 years old runs of Freon? How do I know there is not some type of leak in the seals and the car has been leaking freon since it was purchased.? Instead I was told they did not know why, air condition covers were missing when the received the car from Kia of Plano, none of this was disclosed by Kia of Plano when I explained to the service adviser there was no follow up by the service department with Kia of Plano. I was just told pay $195 to replace the Freon which isn't covered under warranty. I do not have a problem if some one can explain why the Freon leaked out. - Horrible service and I would not recommend the Kia brand to anyone. I have escalated to Kia America but have little faith that I will get any type resolution.. Kia brand has no ethics or moral uses the long term warranty to sell cars but will not stand behind it when something goes wrong!!! More

Tire service I came by one morning about a tire that had started to break down in the tread and Craig helped me get this fixed and back on the road in no time. I h I came by one morning about a tire that had started to break down in the tread and Craig helped me get this fixed and back on the road in no time. I have always had great service out of Craig and the service department. Kudos to all. More