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Southwest Kia - Mesquite

Mesquite, TX

4.6
1,569 Reviews

1919 Oates Dr

Mesquite, TX

75150

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1,569 Reviews of Southwest Kia - Mesquite

January 13, 2022

excellent attention and service, very clean waiting room, good coffee, Heather is an excellent worker More

by PAOLAINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thank you for taking the time to recognize Heather and let us know that your recent visit was excellent! We look forward to seeing you again soon at Southwest Kia Mesquite.

January 13, 2022

Customer service gentleman was very professional. He patiently explained what work was done on my car and apologized for taking so long. Waiting room was very clean and comfortable, however, a direction More

by CORLISSABROWN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thank you for taking the time to leave our team such a kind review, Corlissa! We appreciate your patronage. Feel free to reach out to any team member at Southwest Kia Mesquite if we can assist you in the future.

January 12, 2022

I love the way they deal with their customers everybody is so nice and very professional. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Hi Monica, thanks for the positive feedback! We're thrilled you've chosen Southwest Kia Mesquite for your automotive needs. We look forward to continuing to serve you well into the future.

January 12, 2022

I was waiting for my car to be delivered and the date was being pushed back. This dealership let me use a loaner car until my car came and it was over the holidays. I was super blessed to be able to have tha More

by KIMMIR23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carter Macey, Kelvin Peoples
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the review! We're thrilled to hear your recent experience has been a five-star one! Carter and Kelvin are assets to the team and were delighted to hear your kind words. Hope to see you again soon!

January 12, 2022

Jacob Dabbs and Kelvin Peoples are the most awesome guys ever. They fought hard for me to get into my 2022 Kia Rio. Go see Jacob Dabbs and get the best experience. More

by CSWINEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Dabbs ?????, Lynell Richardson, Kelvin Peoples
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Welcome to the Southwest Kia Mesquite family! We're excited you're happy with your 2022 Kia Rio and that Jacob and Kelvin were able to assist you. Hope to see you again soon!

Jan 24, 2022 -

CSWINEY responded

LOVE YOU GUYS. I'LL FOR SURE COME BACK IN 6 YEARS.

January 11, 2022

Southwest Kia Mesquite has easy in and out facilities and very clean and maintain waiting area with automatic coffee machine...and very courteous and knowledgeable Consultant Advisors. More

by celemar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the positive feedback. We're thrilled to hear it. We appreciate you choosing Southwest Kia Mesquite for your automotive needs and look forward to providing you with the same five-star service well into the future!

January 08, 2022

To say I’m disappointed is putting it mildly. My car has been in 2-4 times and they can’t figure out what keeps going wrong on it. I can’t trust the car to even go out of town. I decided trading it in mig More

by Genene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Stallings
Jan 19, 2022 -

Southwest Kia - Mesquite responded

Hello, we apologize for any miscommunication that may have led to your review. Please email me directly at williammiles@lithia.com at your earliest convenience so that I may better understand the circumstance and use this opportunity to ensure this doesn’t happen again. Our team at Southwest Kia Mesquite always strives to provide an exceptional experience at every visit, and I want to resolve this for you. Thank you, and I look forward to hearing from you soon. Bill Miles Fixed Ops Manager

January 07, 2022

Prince McCormack was great! He gave us all the help we needed to get our car back in shape! More

by Dtrjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince McCormack
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks for the kind words! Prince is an absolute asset to our team and we're happy he was able to assist you in getting back on the road safely. See you soon!

January 06, 2022

I have been going to Southwest Kia in Mesquite for over a year. The service has been great and the staff is always amazing. More

by SHANIQWAPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks for your continued patronage! We're thrilled to hear that our team hit the mark and has provided you with great service! We hope to see you again soon at Southwest Kia Mesquite.

January 06, 2022

Technicians are always informative, polite and professional. Stress free environment, very organized and clean facility. More

by SHELIA_LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Hi Sheila, we're thrilled to hear that Heather and the team were able to provide you with an extraordinary experience during your recent visit to Southwest Kia Mesquite. WE look forward to seeing you again soon.

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