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Southwest Kia - Mesquite

Mesquite, TX

4.6
1,569 Reviews

1919 Oates Dr

Mesquite, TX

75150

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1,569 Reviews of Southwest Kia - Mesquite

December 22, 2021

Very nice love how he greed me with a smile talk understanding. Love it.nice More

by BOOFAYFAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thanks for the positive feedback! Our team at Southwest Kia Mesquite aims to provide every client with a friendly and professional experience at each visit. Thanks for trusting us with your automotive needs. Please let us know if we can be of any assistance in the future!

December 21, 2021

It was awesome experience buying a vehicle at Southwest Kia. It was easy and convenient to purchase vehicle. Staff and sales person was great and understanding. More

by ArizonaLove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez , Jerry Tonubbee
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thank for the glowing recommendation! Jerry, Robert and the rest of the team at Southwest Kia Mesquite were delighted to hear your kind words. We're happy to hear Jerry hit the mark and that you're loving your new Kia. Safe travels, and we will see you soon!

December 21, 2021

I had a great experience getting my car serviced. Craig was very helpful in letting me know the status on my car. More

by DEBBIE.PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Hi Debbie, we're thrilled to hear that Craig was helpful and provided a great experience during your last visit to Southwest Kia Mesquite. He's a big part of the success here, and we're happy to have him. Thanks for choosing us for your transportation needs, and we look forward to seeing you again.

December 21, 2021

Best Service Deptment I've worked with. Kept Me updated on progress of My Kia. And even though Part took alittle longer due supply chain issues. I was very Happy with Them anyway. Thanks again for service More

by jerryposton49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Green Service Dept, Heather Stallings
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words, Jerry! We appreciate your patience and patronage. Please feel free to reach out to the team at Southwest Kia Mesquite if we can be of any assistance in the future. Safe travels!

Dec 22, 2021 -

jerryposton49 responded

Y'all do a great job. Tell Everyone in Service Dept Happy Holidays for Me. I'll see You in 2022.

December 20, 2021

I live 75 miles away and wanted to have an appointment to have a diagnostic done to find and repair what was causing park lights to stay on all the time They would not give an appointment and wanted me to d More

by ranchlv1
Customer Service
Recommend Dealer
No
Employees Worked With
Heather Stallings
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at williammiles@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. William Miles Fixed Operations Manager

December 19, 2021

The Deal ship didn’t seem to have a variety of cars to choose from. The salesmen was not organized which lead the customer (me) with delays in completing the paperwork. More

by Derrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Manning
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thanks for the valuable feedback, Derrick. Our team at Southwest Kia Mesquite is always looking for ways to improve our customer experience, and we will definitely use this as a teaching moment. We appreciate your patronage, and feel free to reach out if we can be of any assistance in the future!

December 17, 2021

Cynthia was really nice I really like her very much every time I call she answer the phone and help me with anything. And the lady from customer service she's very nice too. More

by SALLYLOVESHERKIDS3@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Free
Dec 22, 2021 -

Southwest Kia - Mesquite responded

We think Cynthia is great, too! Thanks for taking the time to recognize her amazing customer service skills. We appreciate your patronage and look forward to serving you again soon at Southwest Kia Mesquite.

December 16, 2021

Jerry is great and took care of everything that I needed. This is the second Kia Niro that I have bought from him. More

by smacki32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thanks so much for your continued patronage! Jerry is amazing, and we're so happy to hear that your experiences have been wonderful. We are thrilled to have you as part of the Southwest Kia Mesquite family, and we look forward to serving you well into the future.

December 16, 2021

Customer satisfaction!!!Will be back if in the Customer satisfaction!!! Will be back if in the Neighborhood And will recommend to friends and family in the area. Prompt and very good customer se More

by Chris_webb_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Thanks for the recommendation, Chris! We aim to provide every client with an extraordinary experience at Southwest Kia Mesquite. Feel free to reach out if we can be of assistance in the future. Safe travels!

December 16, 2021

Friendly staff easy to work with, no problem what so ever there great. Definitely will recommend car buyer to buy kia More

by hill.marvin45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Dec 22, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks so much for taking the time to provide our team at Southwest Kia Mesquite with such positive feedback! We appreciate the recommendation, too. Feel free to contact us if we can help in any way in the future!

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