Southwest Kia - Mesquite
Mesquite, TX
Filter Reviews by Keyword
By Type
1,569 Reviews of Southwest Kia - Mesquite
Southwest Kia’s Service Department has excellent customer service! The Service Advisors are very knowledgeable, professional and courteous! I love my Kia Soul! service! The Service Advisors are very knowledgeable, professional and courteous! I love my Kia Soul! More
On the of service, didn't have wait long to be check in. Personal was kind and professional. Finished with the time stated it would take to service my car. Personal was kind and professional. Finished with the time stated it would take to service my car. More
Service manager is very condescending. Not knowledgeable about vehicles. Won’t listen to customer. After he found he was wrong no apology. Heather was great about vehicles. Won’t listen to customer. After he found he was wrong no apology. Heather was great More
I thought they would be more friendly and have more of a professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my issue and performed the simple task I requested. Overall, I was satisfied with my visit. More
Friendly and helpful, great communication throughout my service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. More
Respectful, 100% exceeds my expectations in customer service all the time. When I decided to make that drive to Southwest Kia Mesquite I made a great decision have not been disappointed. Its been five y service all the time. When I decided to make that drive to Southwest Kia Mesquite I made a great decision have not been disappointed. Its been five years. Thank You More


