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Southwest Kia - Mesquite

Mesquite, TX

4.5
1,569 Reviews

1919 Oates Dr

Mesquite, TX

75150

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1,569 Reviews of Southwest Kia - Mesquite

July 05, 2026

Service advisor Andrew was really nice and pleasant. He was also understanding and patient. I will be back here for my future services. More

by Jaylont2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 06, 2026 -

Southwest Kia - Mesquite responded

We're so glad to hear Andrew provided such a positive experience! Thank you for choosing Mesquite Kia, we look forward to seeing you again. Safe travels!

July 05, 2026

Bryant took great care of my services and recommended my recalls told him will return for them and he got me out from service in a good time that work with my timing More

by Mobas1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 06, 2026 -

Southwest Kia - Mesquite responded

Thanks for sharing your feedback about Bryant and our team! We look forward to serving you again at Mesquite Kia. Safe travels!

June 29, 2026

Been working with Mesquite Kia for 15 years and haven’t regretted it. Love my soul. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Morse
Jun 29, 2026 -

Southwest Kia - Mesquite responded

Laura, thank you for your incredible loyalty over the past 15 years! It's an honor to have earned your trust through the years, and we're so happy to hear you're still loving your Soul. We truly appreciate you choosing Mesquite Kia and look forward to being here for you for many more years to come!

June 27, 2026

excellent service always helpful keep me informed on what's going on with my car More

by 2012.linda.henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent and kris
Jun 29, 2026 -

Southwest Kia - Mesquite responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

June 06, 2026

Needs to be little more faster on the oil change two hours for oil change is too long More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe
Jun 08, 2026 -

Southwest Kia - Mesquite responded

I'm sorry that there was some dissatisfaction regarding your service wait time. Our expert technicians always strive to work as quickly and efficiently as possible to provide the best vehicle care. We hope to better match our 5-star standard next visit. Take care!

June 04, 2026

Scheduled appointment online. Service was completed and my car was washed and delivered when promised. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
Jun 05, 2026 -

Southwest Kia - Mesquite responded

There is something to be said for a service visit that goes exactly as planned. We're pleased to hear your appointment was easy to schedule, your vehicle was completed on time, and returned to you freshly washed and ready to go. Thank you for choosing Mesquite Kia. We appreciate your five-star review and look forward to seeing you again for your next visit!

May 27, 2026

All of the people that I encountered, treated me with respect. They are polite, helpful, kind and knowledge. If a person doesn't know something, they go get someone who does, listens to the answer an More

by Nessuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah and Brian
May 28, 2026 -

Southwest Kia - Mesquite responded

Hi Nessuh, thank you for sharing your fantastic feedback about our team! We appreciate your business and hope to see you again at Mesquite Kia.

May 25, 2026

The turn around that you have done in the service department is amazing! I used to dread getting my car oil changed cause I have to deal with them. NOW! I can't wait. They made everything easy welcom More

by Katie.357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple! I loved them all! James was the main associate! He is Amazing!
May 27, 2026 -

Southwest Kia - Mesquite responded

Katie, thank you for sharing your five-star feedback! We are thrilled to hear that you are impressed by the changes we have made at Mesquite Kia. We will pass along your kind words to the team, and we look forward to your next visit!

May 21, 2026

"Excellent customer service! The team was professional, friendly, and got my vehicle serviced right on time. Thank you southwest Kia More

by oskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 21, 2026 -

Southwest Kia - Mesquite responded

Thank you for choosing Mesquite Kia and for sharing your 5-star feedback with our team, Oskar! It's fantastic to hear that our team made your experience excellent from start to finish. We look forward to your next visit! Safe travels!

May 18, 2026

They were very helpful during the sale of our vehicle and equally a supportive afterwards More

by taallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 19, 2026 -

Southwest Kia - Mesquite responded

Thanks for choosing Mesquite Kia for your automotive needs! We're happy to support you throughout and after the process!