Southwest Kia Mesquite - Service Center

I thought they would be more friendly and have more of a professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my professional approach. Difficult to understand what the staff said due to masks, especially if they spoke softly or lazily. The "team" did address my issue and performed the simple task I requested. Overall, I was satisfied with my visit. More

Buen servicio y muy amables y eficientes y t atienden muy rápido. La espera fue rápido . rápido. La espera fue rápido . More

Respectful, 100% exceeds my expectations in customer service all the time. When I decided to make that drive to Southwest Kia Mesquite I made a great decision have not been disappointed. Its been five y service all the time. When I decided to make that drive to Southwest Kia Mesquite I made a great decision have not been disappointed. Its been five years. Thank You More

Friendly and helpful, great communication throughout my service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. service appointment. Received my car back cleaned and vacuumed. Will return to have recall repairs done in the near future. More

The worst experience with the sales manager of the department I never buy another car from Kia at mesquite Tx! department I never buy another car from Kia at mesquite Tx! More

Always Plesant Customer service with friendly staff with Quick service to get you in and out in a Timely manner Quick service to get you in and out in a Timely manner More

I notice on several visits things wasn’t right about my car one instance missing tire lug nut when I brought it to their attention one of the service put a new one on but tighten it too tight that another car one instance missing tire lug nut when I brought it to their attention one of the service put a new one on but tighten it too tight that another service center (discount tires)had to cut it off—then they replace it later at the Kia dealership who cause the problem in the first place because I spoke with the service manager More

Ola yo estoy mui agustina con ustedes porque son muy amables o siempre me atienden bien o son muy atentos con migo amables o siempre me atienden bien o son muy atentos con migo More

You have my email Address by mistake. I do not own a Kia! I do not live in Tx I do not live in Tx More

I came to the dealership because my engine light was on check engine light. I got the report. I understand that car has over 100,000 miles on it so the report listed everything that should be done to the c check engine light. I got the report. I understand that car has over 100,000 miles on it so the report listed everything that should be done to the car with 100,000 miles. Which the majority of it was. I did take it to my normal repair shop. I had a number of things taken care of. I did leave a message with Heather that I was having to work done elsewhere. And I've received a couple of emails regarding the work that was quoted. I tried to respond to that email address and received a notice that it was undeliverable. I tried reaching out a couple of months ago about the hydraulics on the back hatch of my door and nobody ever got back to me. I don't think it's a good idea to lose all communication I'm talking talking not texting not emailing I've tried to reach you guys but nobody picks up the phone. So I will come back when I need some work done I have a recall I need to take care of, I hope you get this I've tried reaching you several ways. So thanks for your assistance I wish you the best More