Southwest Kia Mesquite - Service Center

I came to the dealership because my engine light was on check engine light. I got the report. I understand that car has over 100,000 miles on it so the report listed everything that should be done to the c check engine light. I got the report. I understand that car has over 100,000 miles on it so the report listed everything that should be done to the car with 100,000 miles. Which the majority of it was. I did take it to my normal repair shop. I had a number of things taken care of. I did leave a message with Heather that I was having to work done elsewhere. And I've received a couple of emails regarding the work that was quoted. I tried to respond to that email address and received a notice that it was undeliverable. I tried reaching out a couple of months ago about the hydraulics on the back hatch of my door and nobody ever got back to me. I don't think it's a good idea to lose all communication I'm talking talking not texting not emailing I've tried to reach you guys but nobody picks up the phone. So I will come back when I need some work done I have a recall I need to take care of, I hope you get this I've tried reaching you several ways. So thanks for your assistance I wish you the best More

Great staff,great Service! Too many a awesome people to name. I will always return for all of my automotive needs. name. I will always return for all of my automotive needs. More

Service advisor Garrett always attends to my requests with great professionalism. Will be recommending the dealership to anyone. with great professionalism. Will be recommending the dealership to anyone. More

Heather P Stalling was very helpful and nice. She updated me on everything they were doing to my car. me on everything they were doing to my car. More

Kind, very helpful and kept me informed of the situation with my vehicle. Very professional. I would recommend Southwest to anyone. with my vehicle. Very professional. I would recommend Southwest to anyone. More

Great staff. In and out as promised. Heather is my all-time favorite. Appreciate her always ready to help! all-time favorite. Appreciate her always ready to help! More

You have not fixed my car, very frustrating, please remedy as soon as possible. Thanks. remedy as soon as possible. Thanks. More

Great service. I purchase I Kia Sorento 7 years ago here. And came back and purchase my sportage. Service still excellent. Thank you And came back and purchase my sportage. Service still excellent. Thank you More

Very respectful and professional personal, they treat you like family it’s fast and easy like family it’s fast and easy More

Employee was very professional and helpful. I received a ride home after dropping my car and the courtesy was picked me back when car was ready. ride home after dropping my car and the courtesy was picked me back when car was ready. More