Southwest Kia Mesquite - Service Center

Ashely was great, but overall I am reminded again how terrible Kia service center is and why I do not want to buy another Kia. This is my 2nd visit since last May trying to get the same issue fixed. terrible Kia service center is and why I do not want to buy another Kia. This is my 2nd visit since last May trying to get the same issue fixed. No one bothers to drive my car and understand the issues, we are churned and burned and you get us out the door . After having my car gone for 5 days my husband drove my car and said wow they really screwed you and did nothing but an oil change. More

Excellent service department personnel. Heather Stallings is the best!! Always depend on Southwest KIA to keep me apprised of condition of my car's engine and componets. Stallings is the best!! Always depend on Southwest KIA to keep me apprised of condition of my car's engine and componets. More

Clean. Staff nice. Location so so with all the construction down the street. Heather nice construction down the street. Heather nice More

They have great service reps and great sales people along with a great management team. Best dealership in Dfw with a great management team. Best dealership in Dfw More

Been purchasing cars for going on 5 decades .... KIA ... FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I a FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I am the most important guest/customer there ! THANK YOU , TOWN EAST KIA ! More

Repair of 2017 Kia Sorento's windshield wiper fluid done wrong. Paid $159 and when I took it back, they want me to pay $315. Waiting for my refund. wrong. Paid $159 and when I took it back, they want me to pay $315. Waiting for my refund. More

Always Courteous!! Service Area is Clean my advisor Heather she is Awesome!! Take care of me Heather she is Awesome!! Take care of me More

Didn't have an appointment but they got me in anyways and got the job done in a timely manner. got the job done in a timely manner. More

This location provides great service. Assisted immediately. Facility has a clean comfortable waiting area with cable tv. immediately. Facility has a clean comfortable waiting area with cable tv. More

They couldnt fix my car they didnt have the part still waiting on it & they said they wont have till mid December waiting on it & they said they wont have till mid December More