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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
731 Reviews
Call Service Center (469) 440-9006

731 Reviews of Southwest Kia Mesquite - Service Center

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November 04, 2021

This location provides great service. Assisted immediately. Facility has a clean comfortable waiting area with cable tv. More

by STE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Peoples
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Nov 08, 2021 -

Southwest Kia - Mesquite responded

Thank you for the positive feedback! Our team at Southwest Kia of Mesquite thanks you for choosing us for your automotive needs and we look forward to seeing you again soon!

November 03, 2021

They couldnt fix my car they didnt have the part still waiting on it & they said they wont have till mid December More

by jcg151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Stallings
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Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate that we are all at the mercy of a supply chain disruption. Please contact me at jasonmurphy@lithia.com at your earliest convenience. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 03, 2021

Great dealership and service department!. Heather was wonderful in assisting me and explaining everything that was needed and completed More

by STEWXL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the kind words! Heather & our team at Southwest Kia of Mesquite were thrilled to hear them. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon.

November 03, 2021

Fast clean courteous. Always a blast when I take my car in for service. Never a stressful moment. More

by DJIZZLIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Heather Stallings
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Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the positive feedback. Heather & the rest of our team look forward to seeing you again soon at Southwest Kia of Mesquite!

November 02, 2021

out standing service department professional staff. great service when i take my car in for service the service is done at or the time they say it will be or close to that time. More

by Cliff bolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

November 01, 2021

Great people and great service. I highly recommend this center to anyone looking for service. More

by BRENDALMILES92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello Brenda, thank you for the recommendation! We are happy to hear that your last visit was a five-star experience. We look forward to seeing you again soon at Southwest Kia of Mesquite.

November 01, 2021

The technician I spoke with was very nice and informative. I appreciated him going over everything with me and giving me time to mull over my decisions. The only complaint I have is it took so lo More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 08, 2021 -

Southwest Kia - Mesquite responded

Hello Tiffany, thanks for the valuable feedback. We look forward to serving you again soon at Southwest Kia of Mesquite.

October 29, 2021

The best service Heather takes care of everything as always I will recommend to everyone. More

by JAKEDABBS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 29, 2021

No one call me about the status of my vehicle, Really hard to reach anyone for a status update. Phone will keep ypu on hold for 15 to 20 minutes. The issue in my car wasnt fixed either. Everytime I visit More

by fdmedrano1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy

October 29, 2021

Heather is always amazing! She is very helpful and empathetic. I will be back to get my car serviced when it is due. More

by G_filhiol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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