Southwest Kia Mesquite - Service Center

Service ctr very bad damaged my car didn't want to replace or repair GM also replace or repair GM also More

The service Department was awesome, especially Ashley my service coordinator couldn't have went any smoother. service coordinator couldn't have went any smoother. More

Ashley adams was exceptional great in letting me know every step of the way in my waiting every step of the way in my waiting More

I received professional and friendly service from the moment I drove into the entrance. The service manager verified the reason for my scheduled appointment within 15 minutes if my arrival. My brief wait moment I drove into the entrance. The service manager verified the reason for my scheduled appointment within 15 minutes if my arrival. My brief wait was in a clean, sanitized warm atmosphere. My car was serviced, washed and vacuumed before the promised time. This is the third Kia I have owned. I’m proud to drive a Kia. More

I like the dealership but I asked for prices on a diagnostic and described my issue and asked for the technician to check my belts, which is standard in an oil change, and the noise that I described diagnostic and described my issue and asked for the technician to check my belts, which is standard in an oil change, and the noise that I described is actually worse and louder and I was told it's probably just something in my filters. My pass seat was all the down and I assumed it was from checking my cabin air filter, but that's not how the seat was when they entered. Now I have to make another appointment for this noise and hope I'm heard. I wanted to do it all at once when I had the day off and money and time too, but I pretty much have to start over since my convern wasn't taken seriously. I was disappointed on this visit, I'm a former service consultant and it feels like the techs only care about how much their getting. More

Fast and very friendly. Keep my car in good condition every time. Will only work on what you really need. every time. Will only work on what you really need. More

I went in to do a consumption test and was seen immediately. I gave Ashley the information and she had my car looked few minutes later. The wait was reasonable due to it was at the end of the day a immediately. I gave Ashley the information and she had my car looked few minutes later. The wait was reasonable due to it was at the end of the day and customers ahead of me More

I am still waiting for a call after parts needed to be ordered to complete a recall ordered to complete a recall More

Great customer service and friendly staff. Definitely will recommend ti friends and family. 5 stars baby!!! will recommend ti friends and family. 5 stars baby!!! More

Great communication and Heather so very nice. Warranty handles with no issues. Nice to have a rental handles with no issues. Nice to have a rental More