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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
732 Reviews

732 Reviews of Southwest Kia Mesquite - Service Center

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September 15, 2021

Ashley is DOPE, super helpful and very knowledgeable! She was able to work with and accommodate my schedule so that I didn’t have to wait or be inconvenienced at all. More

by NURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley in Services
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 15, 2021

I always am happy with my service at Southwest Kia of Mesquite. I appreciate that they get my car in and out. More

by MILLER.JAIME2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Green, Tim Free, Lynell Richardson, Jerry Tonubbee, Heather Stallings, Antonio Ayala
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

Everyone that I have come in contact with is friendly and professional, even when the wait is longer than expected More

by Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas coney
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

As usual the service was very cordial and efficient. I have been daling with Heather Stallings since I bought the KIA Always a pleasant experience. More

by JOHNSTEVENS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

Customer service is terrible they answer the phone and say they have no appointments for at least a month instead of just giving me the first available. They do not listen to my concerns. More

by LACEYYMOSQUEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prince
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi Liza, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

September 13, 2021

,My experience there I have no complaints customer service is awesome, service was real fast and quick More

by denise_w48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 13, 2021

The service I receive at Southwest Kia is always good. Great Cusomer Service!!! Keep it up. More

by BXHOLYFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Oct 12, 2021 -

BXHOLYFIELD responded

You're welcome.

September 13, 2021

Disappointed that car wash and vacuum, which are part of the oil change service we’re not done. When I asked why the car wasn’t washed and vacuumed I was told it was too early. Also I was not made aware of More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall the gentleman’s name whom I had the most contact with. I never met Heather so Im assuming she is the one I spoke to when making the appointment., Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 13, 2021

Dropped vehicle overnight, was ready by 10am with no issues. Craig made checking out fast and effortless. More

by flags-coeval.0z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 31, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words. Our team at Southwest Kia of Rockwall works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

September 13, 2021

I was very pleased with the service. It was prompt and they took care of all my needs for my car. More

by MARTHAREAL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

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