Southwest Kia Mesquite - Service Center

Very informative , solved the issue, great customer service, great service, re look relaxed Atmosphere, clean, friendly, staff, will be back service, great service, re look relaxed Atmosphere, clean, friendly, staff, will be back More

Craig the advisor is very helpful and professional with servicing my car. Garret too showed me kindness and professionalism when Craig wasn’t there. Both of these advisors are spot in your Service dept n T servicing my car. Garret too showed me kindness and professionalism when Craig wasn’t there. Both of these advisors are spot in your Service dept n Ty Southwest Kia Mesquite. More

They are very efficient and polite and we enjoy doing business with them very happy customers business with them very happy customers More

This is one First Class Dealership,,, They handle my engine issues with 100% satisfaction!!! Kia Corporation is First Class act on Standing behind their Vehicles!!!! Yes you must be a responsible ca engine issues with 100% satisfaction!!! Kia Corporation is First Class act on Standing behind their Vehicles!!!! Yes you must be a responsible car owner!!! But they will go over and beyond to provide assistance,, and liability, In their well built cars!!! I've been Shop owner for more then 20 years!! Always had confidence in the Quality of these cars!!! I recommend every Car buyer to really give Kia Consideration in your next Purchase!!! More

Patient gentle man while dealing with me.I was heading Patient gentle man while dealing with me. I was heading to clean my car afterwards and I pulled up and it had already been cleaned . Sweet Thanks Patient gentle man while dealing with me. I was heading to clean my car afterwards and I pulled up and it had already been cleaned . Sweet Thanks More

Great job.. Craig... completed well within time estimate ... everyone courteous.. waiting area comfortable and clean ... everyone courteous.. waiting area comfortable and clean More

This dealership once would have received 5* but on my last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing dealers for services but will try once more and one more thing, I referred my daughter for a new vehicle which she purchased a vehicle, but I found out 1/26/22 that the referral initiative had been discontinued and no one from the dealership bothered to inform customers, that's sad. If the "new dealership owner" continue with this type of service, they may be losing a lot of potential business. I'm now wondering "if" a balance I have of a prior referral will be honored? I hope my honesty will qualify me for the gift. More

I had an appointment to get tire replaced, was actually very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it repl very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it replaced I definitely didn’t want to do that had to get back to work, wasn’t happy hearing that, then it was explained they were short of mechanic’s this is why the wait was so long, I really felt this should have explained in more detail, at the end of the day I was satisfied and very pleased that I got a new tire with all this shortage of help it should be explained up front. The service agent was very helpful in the long run. More

Heather is an excellent representative. Very helpful, professional and a cheerful person. I am glad to work with her. professional and a cheerful person. I am glad to work with her. More

I went in at 7:15 in the morning and I was out by 8 the service was excellent with excellent friendly technician service was excellent with excellent friendly technician More