Southwest Kia Mesquite - Service Center

My experience at kia I had a great and Fast experience at Southwest Kia. They got my oil change done within an hour and Heather was very approachable. Y’all even give Free I had a great and Fast experience at Southwest Kia. They got my oil change done within an hour and Heather was very approachable. Y’all even give Free car wash which is an added bonus. Over all I would totally recommend this location to my friends and family More

Fast, Friendly and Fair I brought my Kia Forte in for it's scheduled servicing. I set the appointment via email mid-morning for 2:30 the same afternoon. I was greeted immedia I brought my Kia Forte in for it's scheduled servicing. I set the appointment via email mid-morning for 2:30 the same afternoon. I was greeted immediately as I got out the door of my car. While I waited in the clean and fresh customer service waiting area I availed myself to the free wi-fi and fresh coffee. About an hour and fifteen minutes later I was directed to my clean and serviced car. Very good experience in today's atmosphere of hit and miss customer service. More

Simply Wonderful!! Craig took excellent care of me! He was able to get me in and out quickly. I can't tell you how much it means to me to have peace of mind when getti Craig took excellent care of me! He was able to get me in and out quickly. I can't tell you how much it means to me to have peace of mind when getting my car worked on. I know I'm going to get quality work done each and every time. A big THANK YOU to Mario and his excellent crew that works on our cars! Of course, I can't forget Christina who always gets me home ASAP! Appreciate you all!!! More

Waste of time The worst dealer in DFW-I set an appointment and every time I showed up-Tons on cars in the service drive and a wait of 2 and a half to three hours-Wh The worst dealer in DFW-I set an appointment and every time I showed up-Tons on cars in the service drive and a wait of 2 and a half to three hours-What’s the point? No one greets u what a waste of time and gas-Classic Kia of Carrollton I’m in and out in a hour and a half-awesomeness More

Great service department Went in for a 15K mile service, and they let me 'a la cart' the things I wanted done. I did my own cabin and air filters, and I refused the fuel cond Went in for a 15K mile service, and they let me 'a la cart' the things I wanted done. I did my own cabin and air filters, and I refused the fuel conditioner & oil conditioner - which I don't believe a car with only 17K miles needs. I used a coupon, so my oil change and tire rotation only cost me $13.55. Heather Stallings worked with me, not against my wishes, like other dealerships do (Trophy Nissan, ahem!). More

Great service! I cannot day enough what a great experience I’ve had with this dealership. From the easy breezy purchase to all of my follow up maintenance appointmen I cannot day enough what a great experience I’ve had with this dealership. From the easy breezy purchase to all of my follow up maintenance appointments. Service manager Craig has been wonderful! More

Awesome Customer Service! Heather is awesome!! She got my car serviced very quickly! Always friendly and upbeat.. I always feel at home when getting my car serviced! Thank you Heather is awesome!! She got my car serviced very quickly! Always friendly and upbeat.. I always feel at home when getting my car serviced! Thank you Heather! More

Great customer service Heather is always the best at taking care of my car needs. She has been for years and she is the one I always look for when I come in because I know I Heather is always the best at taking care of my car needs. She has been for years and she is the one I always look for when I come in because I know I can count on her. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼💯 More

Very efficient The Mesquite Dealership has always done a good job. The service department employees are always friendly keeps you updated on what status of your ve The Mesquite Dealership has always done a good job. The service department employees are always friendly keeps you updated on what status of your vehicle is I highly recommend Kia in Mesquite More

Excellent Service I really enjoy getting my car serviced at this Kia dealership. Heather is always very professional, friendly and courteous. She always provide excelle I really enjoy getting my car serviced at this Kia dealership. Heather is always very professional, friendly and courteous. She always provide excellent customer service!. More