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732 Reviews of Southwest Kia Mesquite - Service Center
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September 14, 2018
45,000 maintenance Heather Stallings was amazing. She understood that I had problems before and checked my file. She assured me that everything I asked for would be chec Heather Stallings was amazing. She understood that I had problems before and checked my file. She assured me that everything I asked for would be checked out and taken care of. She came to me with suggestions which I appreciated and I agreed to. Thank you for having such a hard working and honest employee. She also helped me sync my phone to the car. Great smile, great attitude. Thank you Kia. Peggy Myers More
by Pjm71
Employees Worked With
Heather Stallings
September 04, 2018
Easy in and out Setting up an appointment through the website was easy and the staff is friendly and helpful! I dropped off my car for an oil change and tire balance Setting up an appointment through the website was easy and the staff is friendly and helpful! I dropped off my car for an oil change and tire balance/rotation and was notified when it was ready. A ride was offered to me by Heather via their shuttle service but was not needed. More
by Driver Shawn
Employees Worked With
Heather Stallings
August 20, 2018
Heather Stallings Heather is the "BEST"! She is knowledgeable, efficient and respectful. I can think of no reason to go elsewhere. Many others could learn from her. Heather is the "BEST"! She is knowledgeable, efficient and respectful. I can think of no reason to go elsewhere. Many others could learn from her. More
by SA
Employees Worked With
Heather Stallings
July 23, 2018
Run around central Lied to by Craig about price of estimated repairs, length of time for diagnosis, whether he attempted to call me and left voicemail, whether he got my Lied to by Craig about price of estimated repairs, length of time for diagnosis, whether he attempted to call me and left voicemail, whether he got my message after he did not call me, honoring the cost originally told about diagnostics. All together, disorganized and unprofessional! Svc manager attempted to rectify and was professional but damage was done. Will never use this service department again, therefore will never buy another car from this location (I’ve bought two)! More
by TCGarland
Employees Worked With
Craig Greene
July 20, 2018
Great Service Craig is a great service manager and always makes sure my car is taken care of and always delivers it back to me much cleaner than it was when I left Craig is a great service manager and always makes sure my car is taken care of and always delivers it back to me much cleaner than it was when I left it with him More
by Linda
Employees Worked With
Jerry Tonubbee, Craig Greene
July 09, 2018
Excellent Service The Service Staff was very helpful and gave excellent customer service. I love doing business Southwest Kia. Every time I'm there, they make my experi The Service Staff was very helpful and gave excellent customer service. I love doing business Southwest Kia. Every time I'm there, they make my experience great. Thanks for always being a dealership of excellence. More
by Pam
Employees Worked With
Gary Wells
July 02, 2018
Oil Change Heather is always great to work with. She got me my car in and out in less time that she estimated! I appreciate that, thanks Heather!! Heather is always great to work with. She got me my car in and out in less time that she estimated! I appreciate that, thanks Heather!! More
by orozco4463
Employees Worked With
Heather Stallings
June 14, 2018
GREAT SERVICE I called kia about a problem i was having with my kia cadenza, i talked with craig green, and took care of the problem. i have no issues with my care I called kia about a problem i was having with my kia cadenza, i talked with craig green, and took care of the problem. i have no issues with my care as of now, i like the way it was addressed, mr green was quite professional.and i appreciate that. THANKS More
by BOB
Employees Worked With
Craig Greene
June 05, 2018
Without a doubt Heather Stallings is the best!!!!! I was in and out in less than an hour. Heather is the "BEST"! I have two cars and take both of them here in Mesquite. I was in and out in less than an hour. Heather is the "BEST"! I have two cars and take both of them here in Mesquite. More
by BRANDEX123
Employees Worked With
Heather Stallings
June 01, 2018
Customer Service Oil change/recall... the team did a great job. I was informed about the service and the work was completed in a timely fashion!!! Great job Guys!!!! Oil change/recall... the team did a great job. I was informed about the service and the work was completed in a timely fashion!!! Great job Guys!!!! More
by GBJohnson
Employees Worked With
Leonel Cortinas; Aaron Cortinas- very professional and courteous!!??
