Southwest Kia Mesquite - Service Center

Great job- I took my 2016 kia soul in for routine oil change Craig Green,And Heather Stalling took care of mine car needs in a timely manner I took my 2016 kia soul in for routine oil change Craig Green,And Heather Stalling took care of mine car needs in a timely manner More

Service for my 2017 Sorento Excellent service, as always. That's why I drive from Paris, Texas to have my Sorento serviced. Vehicle was serviced as I waited and they replaced a Excellent service, as always. That's why I drive from Paris, Texas to have my Sorento serviced. Vehicle was serviced as I waited and they replaced a recall item. Completed on time and Craig kept me informed the whole time. I would recommend Southwest KIA Mesquite to anyone. More

My 2013 Kia Sorento Service Experience About mid-day on a Friday, I brought my 2013 Kia Sorento SX V6 in for warranty service and an overall check-up. Ms. Stallings cordially greeted me. About mid-day on a Friday, I brought my 2013 Kia Sorento SX V6 in for warranty service and an overall check-up. Ms. Stallings cordially greeted me. She looked up the vehicle history, she processed any pending vehicle recalls (there were 3 pending recalls), and finally she inquired about any issues that I may be concerned about. She said that she would have a service technician examine the vehicle, and then she would give me a follow-up phone call before the end of the day. She asked if I needed a ride (which I did not need, because my son met me at the Kia dealership). I told her that Kia could take their time servicing our vehicle, since I was on vacation for the next two weeks. A few hours later I received her phone call. She provided me with a estimated date when the service would be complete. When the service was completed, I received a phone call from Ms. Stallings. She asked if I needed a ride to the dealership (which I did not need, because my son took me). Our very clean vehicle was waiting when I arrived, Again, Ms. Stallings cordially greeted me, and she went over the details of the service work that was performed. When I asked how much I owed, she said everything was covered by the Kia factory warranty. . It was a fantastic experience. Thank You Ms. Stallings! Thank You Southwest Kia! More

ALWAYS EXCELLENT SERVICE... Heather was great, informative and got me in and out very timely. You guys are the best. I never worry about things being right and my truck seems to Heather was great, informative and got me in and out very timely. You guys are the best. I never worry about things being right and my truck seems to always run so much better after a visit. Will always recommend you all and look forward to the next routine service. John More

Always impressed! Each time I come in for srvc Heather Stallings always goes way beyond what any other srvc Tech has ever done for me as a customer. I hope she is here Each time I come in for srvc Heather Stallings always goes way beyond what any other srvc Tech has ever done for me as a customer. I hope she is here to STAY! More

Aaron was my service advisor and did a great job. Brought my 2017 Kia in for oil change & rotate tires. I mentioned that my LR tire had lost air recently. The service was performed on time and a nail Brought my 2017 Kia in for oil change & rotate tires. I mentioned that my LR tire had lost air recently. The service was performed on time and a nail was causing the air leakage to the LR tire. The service met or exceeded my expectations! Thank you for a job well done! More

Thank you . We only go there because of Heather , very professional and love her attitude .She informs us of everything we need done to our vehicles .Thank you H We only go there because of Heather , very professional and love her attitude .She informs us of everything we need done to our vehicles .Thank you Heather. More

Craig is very professional and knowledgeable Because when I come out there Craig is very professional and knowledgeable about what I need and always let me know how long it will take and what I l Because when I come out there Craig is very professional and knowledgeable about what I need and always let me know how long it will take and what I like about him he's always smiling and a good attitude More

Quick and professional! I called early in the day on a Friday and was able to setup an appointment for the same day. I pulled up and was greeted immediately, no wait. An oi I called early in the day on a Friday and was able to setup an appointment for the same day. I pulled up and was greeted immediately, no wait. An oil change plus engine & cabin air filter replacement AND I was in and out in under an hour! ***** 5 Star service! More

Great service great cars great customer service would tell people about how they treat you the service of customers are always great will listen to what is service great cars great customer service would tell people about how they treat you the service of customers are always great will listen to what is going on with you and your car every one friendly More