Southwest Kia Mesquite - Service Center

Heather, Service Department is great ! I needed my headlight replaced, it ended up being the entire assembly. My teenage daughter was helping me out to get the car there and wait on it and I needed my headlight replaced, it ended up being the entire assembly. My teenage daughter was helping me out to get the car there and wait on it and bring it back to my work. Heather was so helpful and explained everything to my daughter so well. Heather is very knowledgeable and very personable and an asset to Kia. I have dealt with her in the past and had the same experience. Thanks Heather :) More

Excellent Since purchasing this vehicle, I have used no other service center. I have always received better service from the dealership where the vehicle was pu Since purchasing this vehicle, I have used no other service center. I have always received better service from the dealership where the vehicle was purchased. More

Maintenance of Soul purchased in 2016. Joshua Lozier was my advisor for my service. He was very courteous and very knowledgeable about my car. He took the time to answer all of my questio Joshua Lozier was my advisor for my service. He was very courteous and very knowledgeable about my car. He took the time to answer all of my questions and provide the service that was promised. My engine light had come on the night before, and I mentioned it to him. I said that I thought it had something to do with my gas fill up the night before. He said that he was unable to provide the EVAP Test, because of their being too much gas in the car. He advised me to come back after I had driven some of the gas down, and he would check it for me. I could not have been more pleased with my service from Mr. Lozier. More

Heather Stallings, my Service Advisor Heather is very personable and professional. She takes very good care of me and my vehicle, making my service appointments stress free. Thank you He Heather is very personable and professional. She takes very good care of me and my vehicle, making my service appointments stress free. Thank you Heather!! More

Great Service Very great, fast and friendly service. Steve was very helpful with getting me a shuttle ride and he let me know exactly what needed to be fixed/repl Very great, fast and friendly service. Steve was very helpful with getting me a shuttle ride and he let me know exactly what needed to be fixed/replaced with my car. More

Trusting My daughter took her car in for the first time, and Heather took care of her. Was VERY friendly. Thank you Heather and the Kia Family. My daughter took her car in for the first time, and Heather took care of her. Was VERY friendly. Thank you Heather and the Kia Family. More

Service Great Service from the time I arrived to the time that I left. Craig met me on the drive listened to my needs and arranged getting my regular services Great Service from the time I arrived to the time that I left. Craig met me on the drive listened to my needs and arranged getting my regular services plus replacement of two tires quickly at a competitive price. Thanks More

great job Heather Went in for two new tires. Heather discovered I had road hazard coverage I had forgotten about and saved the price of one of the tires. I appreciate Went in for two new tires. Heather discovered I had road hazard coverage I had forgotten about and saved the price of one of the tires. I appreciate the good work. More

Taking Care Of The Customer Rebekah did a wonderful job taking care of our loaner car needs. And Craig performed his great service with handling the needs for our car to be repai Rebekah did a wonderful job taking care of our loaner car needs. And Craig performed his great service with handling the needs for our car to be repaired. More

Excellent Service - Felt so welcome by Craig. This was an amazing experience from drive-in to drive-out. Craig is so helpful and explained everything that was being done to my car. He is the nic This was an amazing experience from drive-in to drive-out. Craig is so helpful and explained everything that was being done to my car. He is the nicest person I have ever encountered at Southwest KIA. Sandra G. Mauney More