Southwest Kia Mesquite - Service Center

Better each time It seems that each time I bring my Kia in for its regular maintenance, you guys have improved either on the inside service lounge or on how the servic It seems that each time I bring my Kia in for its regular maintenance, you guys have improved either on the inside service lounge or on how the service tech's take care of you at your drive up. The only thing left to improve on is, the seating in the service lounge, the chairs and couches are very worn and have rips and have become uncomfortable to sit on, they just NEED REPLACING! Having a concierge to keep customers updated is wonderful! C. Norfleet More

More Than You Expected I took my Forte to have its service done and while waiting I went to the show room to just look around and met a man name Jeff. He asked me if I was I took my Forte to have its service done and while waiting I went to the show room to just look around and met a man name Jeff. He asked me if I was interested in a new car and I told him that my wife and loved the Forte but because of our age it was hard to get in and out of and causing some back problems. Jeff went to work and before I left Southwest Kia I was driving a Kia Sol. We are more than happy with it and deal Jeff got for us. Jeff went beyond what we expected and is the reason we keep returning to Southwest Kia for new cars and service. I just knew I could get Jeff to say, "well, we will just give it to you." but he didn't, but he did the next best thing and that was get us the best deal we could expect. Thanks to Jeff and the staff at Southwest Kia for always making my appointments enjoyable and something that I look forward to. Thanks Jeff Gosnell for your patience, professionalism; and your persistence. Dan Carroll More

Our experience was great we got the car we wanted with almost all the things we asked for. Richard was very helpful. Explained everything, and gave us his best deal. was great we got the car we wanted with almost all the things we asked for. Richard was very helpful. Explained everything, and gave us his best deal. More

Simply Amazing! Evert time I have any service done at Southwest Kia of Mesquite I am blown away by the level of professionalism shown by every employee. I usually wor Evert time I have any service done at Southwest Kia of Mesquite I am blown away by the level of professionalism shown by every employee. I usually work with Gary who is incredible but on my last visit I just needed to have maintenance done on my vehicle and Craig assisted me. As soon as i pulled in he walked up to the car, took all my information, and I was on my way. Not even two hours later - where I had been told it might be around 3 hours since they had to check on the engine also, Craig called to inform me the cat was ready. When I showed up later to pick up my vehicle, he walked me over to cashier, explained what had been done to my car, and walked me outside as my car was pulling up. In and out in less than 5 minutes. It's always a great experience at this location and will continue to have my service done here as long as I own my Kia! More

Very professional service With on-line appointment scheduling and assistance from Heather Stallings and Gary Wells, the maintenance service I had done went without a problem an With on-line appointment scheduling and assistance from Heather Stallings and Gary Wells, the maintenance service I had done went without a problem and was done in less than an hour. The waiting area is really nice. More

65.5K miles service The service was excellent, and I can't complain. I'll be coming back, that's for sure. And thanks for the good people you have there. The service was excellent, and I can't complain. I'll be coming back, that's for sure. And thanks for the good people you have there. More

Great Service Took my Kia in for a recalled item and an oil change. I got in quick as a flash and a few hours later, was picking up my car. I love Southwest Kia a Took my Kia in for a recalled item and an oil change. I got in quick as a flash and a few hours later, was picking up my car. I love Southwest Kia and Gary in the Service Department is DA BOMB!!! More

Best in Dallas The service team always takes great care of me every time I come in. Even when it's flooding out, there are still warm smiles, friendly hellos, and ho The service team always takes great care of me every time I come in. Even when it's flooding out, there are still warm smiles, friendly hellos, and hot coffee to greet you. Heather and the rest of the service department are fabulous, fast, and friendly. I recommend to anyone needing quality & dependable service. :) More

Awesome Fast and friendly . If your looking for a dependable and awesome quality service this is the place to go. Wait time is resonable . Be sure to call the Fast and friendly . If your looking for a dependable and awesome quality service this is the place to go. Wait time is resonable . Be sure to call them for your service needs. More