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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
732 Reviews

732 Reviews of Southwest Kia Mesquite - Service Center

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May 30, 2017

Pleasant I have been going here for 2 years and they make you feel welcome. There is a nice area to wait. They keep you updated on progress. More

by Kitty Caine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wells
May 31, 2017 -

Southwest Kia - Mesquite responded

Thank you for your continued business with us! Our service department strives to get people in and out as soon as possible and we always try to keep our customers on what is going on with their vehicle.

May 26, 2017

Service on Car KIA SORENTO The Office Team and also the Service team does a wonderful Job on servicing the cars that they deal with all day long. Thanks Heather for the job you More

by Coach V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 05, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Glad our service team was able to get you fixed up.

May 25, 2017

Amazing to watch Getting my oil changed, and was lucky enough to get there early enough on a Saturday. Shortly thereafter the place was packed. I watched as the folks More

by CharleyMoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 25, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback! Yes, Saturdays can be intense! That's our "gameday"

May 25, 2017

Service Please remind employees to wipe greasy hand and footprints from floor mats, door sill and interior door panel. Great service. Kept informed of progre More

by Puglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Service Advisor and Chris the technician.
May 25, 2017 -

Southwest Kia - Mesquite responded

So sorry about that! We will do better next time.

May 23, 2017

service center/customer service I brought my Kia in to the Service Dept. take care of some recalls and they were very helpful. Right as I got out of my car Heather was there to gr More

by Nancy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings, Steve Mulholland, Carter and Christina
May 24, 2017 -

Southwest Kia - Mesquite responded

Thank you for your thoughtful review. So happy to hear about your positive experience with our service department.

May 23, 2017

Friendly & Efficient Service I made an appointment for my first oil change and was greeted in less than 5 minutes by a friendly & young man named Ryan. Ryan kept me informed and More

by flash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 24, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! If we're not too busy we try to get everyone out as soon as possible.

May 14, 2017

Excellent service I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mother More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather,Craig, Greg, the gentleman in the Green shirt..etc etc.
May 17, 2017 -

Southwest Kia - Mesquite responded

That's what we do! Thank you for your feedback and glad you were able to experience what we have to offer.

May 13, 2017

Service and reps out of sight Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful e More

by lmbmbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wells, Craig
May 17, 2017 -

Southwest Kia - Mesquite responded

Gary and Craig are a great team and have been doing this for years for many customers, so glad you were able to experience them. Thank you for your feedback and we hope to see you again soon.

May 10, 2017

Awesome Experience I am a first time car buyer and they worked with me to get the car of my dreams and I would recommend everyone to shop with southwest kia. More

by kaprecia12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Burns
May 17, 2017 -

Southwest Kia - Mesquite responded

Congrats on your first car purchase! So glad we were the lucky dealership to help you get into what you wanted! Let us know if you have any questions or concerns! Thank you for your feedback!

May 08, 2017

Purchase of Vehicle and First Service Appointment Both the purchase of my new Kia and the first service appointment were very pleasant experiences. Ash, Ivan, Carter and Heather are great assets to y More

by Carol Mulkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings and Carter Macey, Ivan Navarrete, Ash Chowdhury
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive feedback! That trio makes for a great customer service team if I've ever seen one!

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