730 Reviews of Southwest Kia Mesquite - Service Center
Best Service Deptment I've worked with. Kept Me updated on progress of My Kia. And even though Part took alittle longer due supply chain issues. I was very Happy with Them anyway. Thanks again for service on progress of My Kia. And even though Part took alittle longer due supply chain issues. I was very Happy with Them anyway. Thanks again for service I recieved. More
I live 75 miles away and wanted to have an appointment to have a diagnostic done to find and repair what was causing park lights to stay on all the time They would not give an appointment and wanted me to d have a diagnostic done to find and repair what was causing park lights to stay on all the time They would not give an appointment and wanted me to drop car off for 24 hours, I told them I did not have away to do that,they would not make an exception so I called Tyler Kia and they had no problem setting me up so I could wait for car Was thinking about trading for another car after repairs were made but it definitely will not be Southwest Kia at Mesquite, Tx More
Customer satisfaction!!!Will be back if in the Customer satisfaction!!! Will be back if in the Neighborhood And will recommend to friends and family in the area. Prompt and very good customer se Customer satisfaction!!! Will be back if in the Neighborhood And will recommend to friends and family in the area. Prompt and very good customer service More
I gave you a 1-star rating because I could not go lower and advance to the next screen. Mike Ellis I believe was his last name and the service department was of little to no use to me. He expected me to as and advance to the next screen. Mike Ellis I believe was his last name and the service department was of little to no use to me. He expected me to assume the bill for a rental 5 to 7 days before my vehicle would even be put on a diagnostic machine. Of course I left and went & saw Clay!!! Service Manager Jamie over in Iriving had my car on the diagnostic machine within 45 minutes of me getting there. I will never never ever go back to Southwest Kia in Mesquite!!! More