Southwest Kia of Rockwall - Service Center

I was greeted immediately. I was given a time for completion and it was done in the time frame given. The service was friendly. It was a comfortable wait with coffee and we were asked if we needed completion and it was done in the time frame given. The service was friendly. It was a comfortable wait with coffee and we were asked if we needed anything while we waited. I was escorted to car and they even washed my car for me. I will be back. More

Anthony was very nice, he told me everything I needed to know as well as getting to know him and have a nice conversation with know as well as getting to know him and have a nice conversation with More

the service tech was outstanding i did not get the name of the service tech but he was very courtesy and good at what he does of the service tech but he was very courtesy and good at what he does More

Like the courteous staff and service, only complaint is their lack of staff to bring me home while recall work is being done. Thank you their lack of staff to bring me home while recall work is being done. Thank you More

I like this dealership a lot...that's why I keep going back. On this recent service visit, even though I was 20 minutes early for my appointment, they got to my car right away. I really appreciate the c back. On this recent service visit, even though I was 20 minutes early for my appointment, they got to my car right away. I really appreciate the complimentary car wash and vacuuming..great extra perk!! More

This dealership cannot keep service writers and on my last visit they didn't have enough staff and the whole process seemed haphazard. I like to have my service done by the dealer don't know what to do n last visit they didn't have enough staff and the whole process seemed haphazard. I like to have my service done by the dealer don't know what to do now More

Steve I believe is his name. He was very helpful. He explained in detail service to be done and additional actions. A wonderful experience for my vehicles first maintenance!!!! explained in detail service to be done and additional actions. A wonderful experience for my vehicles first maintenance!!!! More

The employees are very friendly and courteous. I was late to my appointment since I live in a different city, but they were still able to get me in and out quickly. to my appointment since I live in a different city, but they were still able to get me in and out quickly. More

I wouldn’t come back here for free. I’m fact this was free and I wish I’d paid to go somewhere else. Wildly understaffed. I feel bad for the two people that work in the service drive.. free and I wish I’d paid to go somewhere else. Wildly understaffed. I feel bad for the two people that work in the service drive.. More

This visit was first rate from start to finished. I consider service after purchase to be more important then what happens when you buy the car. Anthony and Steve the service Mgr went out of their way consider service after purchase to be more important then what happens when you buy the car. Anthony and Steve the service Mgr went out of their way to make this a fantastic visit start to finish. Anthony even explained my warrant which was not fully explained when we purchased the vehicle in Oct of 2020. More