
Spanos Motors
Daytona Beach, FL
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Memorable First Car Buying Experience!!! Enjoyed this experience at Spanos motors, they treat you well and specialize in quality vehicles. Libby Gardner was our sales person and she is kind, Enjoyed this experience at Spanos motors, they treat you well and specialize in quality vehicles. Libby Gardner was our sales person and she is kind, hilarious, informative, and honest with you about the vehicle you chose to purchase and also what your options are. It feels good to know that you can form a relationship with your salesman/saleswoman which makes the process a little more personal and warmer. More
Buyer Beware I can’t decide whether to tile this review “Amateur Hour” or “Litany of Errors” so I will just go with “Amateur Errors” I was helping my daughter bu I can’t decide whether to tile this review “Amateur Hour” or “Litany of Errors” so I will just go with “Amateur Errors” I was helping my daughter buy a car and we were looking at a Lexus ES300. I saw it online and it looked showroom condition, so I did my research and then decided to engage a Sales Rep. The first guy I spoke with was very nice and I explained that we were going to try and come down tomorrow. He mentioned that he would be off and recommended one of the female Sales Reps. The next day something came up and we were unable to visit the dealership and I spent the day playing phone tag with the lady as she was very busy with clients. She then referred me to another male Sales Rep since she had been unable to assist me and I thought that’s great she’s busy and trying to get me taken care of. At this point is when things began to go south. I made an offer to this man and he said he would get with manager and get back with me. After almost 16 hours I had to call back because I had not heard anything with regards to my offer. 16 hours and I can’t get a response to my offer, something is just not right. Eventually we were within a couple hundred dollars so I decide my daughter and I would visit the dealership, drive the car and check it out. I called the Rep back and told him that we were going to head down. He told me that he had to run to Sanford but would be back around 5 – 5:30pm. My daughter and I hit the road to Daytona, cash in hand. I knew we would get there earlier than 5 – 5:30pm so that would give us time to check the car out and be ready to make a deal when the Rep got back. When we got there no one seemed to know where the Rep was and when he was getting back, so I had to fill them in. Another Sales lady observed what was going on and offered to help is until Rep got back. Well, for 40 minutes they couldn’t find the car and the Rep had not put any notes in the computer so the lady had to confirm everything I had already spoke with Rep about!!! I called the Rep’s cell phone which he said I could do and left a message for him to call so he could shed some light on where the car was and the numbers we had discussed. To this day he has NEVER called me back. They finally found the car and brought it over. The car was dirty so our first impression was not very good. We got in to take test drive and my daughter turned car off and then went to restart and nothing happened!!! One of the service agents came over and jump started the car and we went for our test drive. I felt bad for the lady trying to help us because she was totally embarrassed about everything. We were very pleased how the car handled and the interior was in great shape. As we got back to the dealership my wife called about another Lexus in St. Augustine we could check out. After all we had been through my daughter and I were in no mood to wait and negotiate a deal and felt like we should check out this other car. It has been several weeks and we have heard from no one. The positive out of this situation is that my daughter learned a lot about things you should NOT do or say! p.s. If you are a Sales Rep trying to sell a luxury car, DON’T say “the car was in our dirt lot” More
Eli Von DeBaron Eli was excellent to work with. He was was responsive and curious throughout. He definitely made the difference in my transaction. He is the one to se Eli was excellent to work with. He was was responsive and curious throughout. He definitely made the difference in my transaction. He is the one to see, if you buy a car at Spanos. More

Great service I met one of the most wonderful woman ever she was so kind hearted and loving and got me a great price on my new vehicle! I absolute love the car and I met one of the most wonderful woman ever she was so kind hearted and loving and got me a great price on my new vehicle! I absolute love the car and greatly appreciate Libby !! More

My first car! I had a great experience at Spano motors! Libby treated me like family! I am so proud of my Audi and had a good rate on my insurance due to the safety I had a great experience at Spano motors! Libby treated me like family! I am so proud of my Audi and had a good rate on my insurance due to the safety features. Libby is helping other family members find cars as well! You Rock Libby!!!! thank you. Evan More

Great cars, great customer service 😀 This was our second time buying here and I'm happy we came back again. Nick was so nice and went out of his way to help us. Buying a car is never easy This was our second time buying here and I'm happy we came back again. Nick was so nice and went out of his way to help us. Buying a car is never easy but when you go to a place where they treat you with respect and make you feel important makes the experience much better. We will definitely come back 😀. More

Very satisfied with the whole experience. They were, Nic and his group that I had to deal with were helpful and genuinely helped get me into the vehicle that I wanted. I would recommend him as They were, Nic and his group that I had to deal with were helpful and genuinely helped get me into the vehicle that I wanted. I would recommend him as well as this family owned dealership to anyone. More

Great service There is a nice selection of cars. Nick the salesman was great. He was helpful and knowledgable about the cars I was interested in. Felt very little p There is a nice selection of cars. Nick the salesman was great. He was helpful and knowledgable about the cars I was interested in. Felt very little pressure to buy. I would buy here again and would recommend to anyone interested in purchasing a quality vehicle from dealer with great customer service. More

I've never felt better about buying a car. Let me just start off by saying that I haven't purchased many cars in my life. I'm 34 and have had 3 cars including the one I purchased from Span Let me just start off by saying that I haven't purchased many cars in my life. I'm 34 and have had 3 cars including the one I purchased from Spanos Motors. The first car I purchased I felt taken advantage of. I was just out of boot camp and the dealer saw money signs as soon as I walked in the door. The second I bought 13 years later when that car finally broke down on me for good. I was at the mercy of the dealer because my stepfather wanted me to buy an American car from a dealer he liked so I was limited in what I could get. Unfortunately I was in an accident and that car was totaled. This time I was in a bind because I needed wheels for driving to and from school and I thought, well here we go again. This time I actually tried to take away as much of the uneasy feeling as I could by researching what car I wanted ahead of time and finding the dealers that had what I wanted rather than going to a specific dealer and picking what they had on the lot. To let you know I am not taking that into consideration when giving my review here. It made the process easier for me but has nothing to do with the dealer and it is not factored in to the praise I am giving this dealership. They earned this review all on their own merit. So let's get down to it. Spanos Motors wasn't my first choice. It wasn't my second choice or even my third choice. It was the last stop on a list of 4 dealers in a 75 mile radius who had the specific car I was looking for. The reason they were low on my list? I had read some poor reviews about issues people had with this dealer. So I arrive at around 3:45pm on a Saturday and they are busy. My father-in-law and I were making jokes about them calling in all their buddies to stop by to give the impression that they were in high demand. We were told the area where the Volvo vehicles were located and told that a salesperson would be with us shortly. We looked at the area we were directed in and didn't find any Volvos there, let alone the Volvo C70 I desired. So we wandered outside and just looked around at all the cars waiting for the salesperson to ask them where the specific car they had advertised online was located expecting them to tell us it was sold. We waited for a while and at around 4:15 were about to leave thinking they had none available and that they had forgotten we were even around when Nick approached us, apologized for the wait and when told what it was I was looking for, directed us in the back where there were two vehicles in the make and model I wanted. To those reading this, they have more cars than appear to the random gazer. Ask and you shall receive. The two they had there were an 06 in pretty rough shape inside and out. Needed some TLC but the price reflected that. Then there was an 08 next to it that had a cracked windshield and ran pretty rough. You could tell there was some abuse to these cars and Nick assured me that if I purchased one that the would get them in better working order for me with a 30 day return for a full refund if I wasn't satisfied. Regardless I needed something that wasn't going to have to be in the shop for weeks possibly months on end just to get it back in decent shape because I had recently returned from overseas and had a lot of things I needed to take care of in a short amount of time. So with my hopes dashed we decided to leave and upon exiting out the back we looked over to the rear lot on the other side near the service area and there was yet another Volvo C70. We decided it was worth a look and upon first glance noticed it was in much better shape. We talked to Nick again and he explained with cars being moved in and out at such a fast pace he was unaware of it being back there ready to be detailed. We started it up and took it for a test drive. Nick let me have my way with it, hard acceleration to check the engine response, hard brake to check those, full turns in a parking lot and the like. Drove with the top down and that's when I fell in love. We crunched numbers, calculated payments, worked on what we wanted done to the car to match the price they were asking and came to an agreement on the out the door number. Financing was done expertly by Brad, as the bank I had set up to finance somehow denied my pre-approved loan. Brad worked his magic and was able to get me financed though. The payments were a bit more than I was originally wanting to pay because it was a 60 month rather than a 72 month but this car was definitely worth it. They even let me take the car home with me that night rather than keeping it over the rest of the weekend before they could fix the minor issues I had with the car. By the way, did I mention they stayed about 40 minutes later than closing time just to get me taken care of that evening? Yeah, they went above and beyond there. Come Monday they are ready to start working on the car for the "we owe", new tires, new battery, new vent louver, a cover for the 12 volt port and a detail cleaning so they tell me to bring it in. Unfortunately the car doesn't start. I call them and they have me change the battery which when tested was not putting out enough power. The car still won't start. I call back, they send a tow truck, reimburse me for the battery and fix that problem too which ended up being the mass airflow sensor. Now mind you, while they are fixing the car I brought my stepfather with me to drive me back home. No need for that. They give me a loaner car until mine was ready. Amazing. Above and beyond even the larger dealerships as most of them just drive you home in a courtesy car and come back to pick you up when it's done, leaving you without transportation. Hey, I know this is a long review but there are just so many aspects where this dealership went well above my expectations and deserve the credit for it. Maybe my expectations were low. That's why I explained it all in detail so I could leave that for you to decide. If I had to offer some cons to the whole experience from start to finish it would be that they are a busy dealership and as such patience is necessary. It's easy to be frustrated when you're not in and out right away but trust me, it's well worth the wait. Also, whoever detailed the car could have done a much better job. There was wax left in the spaces between the molding and the body and when they cleaned the dash they sprayed the dashboard directly rather than the cloth and left a spray mist on the inside of the windshield. They were however trying to get my car back to me as fast as they could though which I appreciate. Plus I know how to clean a car so it's not a big deal. I probably would have been just as happy had they not even cleaned it a little. So yeah, that is my experience with Spanos Motors. Even when picking up my car a couple days later I stopped by to asked Eli stupid questions and he answered them anyway. Kelly is on the hunt for a coffee mug for my stepfather and Nick stays in contact with me to make sure I am still enjoying the car. Will you have the same experience as I did? I can't say for 100% certain but I'm going to guess if you're willing to be patient with them and let them work their magic then you'll come away with a great car at a decent price and they will take care of you well even after you drive off the lot. Thanks again to the crew at Spanos Motors for giving me my best car buying experience ever. More

"Great selection of cars!" Spanos has a great selection of cars. The prices are very reasonable. I was able to test drive a couple of cars without any pressure from the deale Spanos has a great selection of cars. The prices are very reasonable. I was able to test drive a couple of cars without any pressure from the dealership to buy. More