Sparks Toyota

Great experience Salesman knew his stuff and the one or two things he didn’t know, he went to find the correct answer instead of making one up like we have seen other Salesman knew his stuff and the one or two things he didn’t know, he went to find the correct answer instead of making one up like we have seen other salesmen do at other dealerships. Dealership stood by their products and honored their advertisements even when there was a mistake in our favor. More

Excellent Service I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Coro I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Corolla's Instrument Panel Cluster went out (a very serious problem), so serious that my car had to be towed to Sparks. Just want to say that Ernest Hayes, my Service Advisor did an awesome job of communicating with me and helping me. He immediately gave me a rental car to drive, since my service took several days. After the car was repaired, I met with Sharon Werner, the Customer Service Rep. and Charles Hatcher, Service Manager about the cost of the service. They were very responsive to my concerns and helpful in having the cost of my service reimbursed by Toyota. In this case, I felt very valued as a customer by Sparks and will certainly shop there again when I decide to buy another car. More

Great service On time , friendly , took me in right away , and finished early . Love the snacks , don’t try to pressure you to up sell services that you didn’t brin On time , friendly , took me in right away , and finished early . Love the snacks , don’t try to pressure you to up sell services that you didn’t bring car in for , that makes a big difference . More

Purchased Toyota Four Runner Brett did an outstanding job covering all options available. Explained things in details that was very easy to understand. He always communicated in a Brett did an outstanding job covering all options available. Explained things in details that was very easy to understand. He always communicated in a timely manner. Explained everything with the instrumentation and operations of each. Great personality Glenn Odom More

Sparks Toyota Great Service!! They always do a great job!! Went on my lunch hour and they worked to get me taken care of and back on the road in record time! They always do a great job!! Went on my lunch hour and they worked to get me taken care of and back on the road in record time! More

Service visit on 03/21/2019 Scheduled visit, 20k service and eco block exterior, after 4 hours we were told eco block couldn’t be done that day, had to return the next day. We we Scheduled visit, 20k service and eco block exterior, after 4 hours we were told eco block couldn’t be done that day, had to return the next day. We were told after the first 3 hours that it was going to be ready in about 45 minutes and later told it wouldn’t be done that day. More

Happy Customer Great experience with a staff that works together and goes out of the way to work with the customer. Sparks Toyota will be the first dealership I chec Great experience with a staff that works together and goes out of the way to work with the customer. Sparks Toyota will be the first dealership I check out on my next vehicle purchase More

New car lease My third car leased from Sparks Toyota. Service area very efficient, cars ran well during lease period. Salesman worked with me to eliminate any exces My third car leased from Sparks Toyota. Service area very efficient, cars ran well during lease period. Salesman worked with me to eliminate any excess charges on new lease and the price of the lease. Dealership clean and people working there are friendly and helpful. More

High Standards This is the go to dealership for our whole family. They work very hard at maintaining high standard and quality service. Excellent waiting area for se This is the go to dealership for our whole family. They work very hard at maintaining high standard and quality service. Excellent waiting area for service. More

Great service by Rick T he was on top of everything and made the sale seamless and was able to get me the deal I wanted he is a great asset to the sales team at Sp by Rick T he was on top of everything and made the sale seamless and was able to get me the deal I wanted he is a great asset to the sales team at Sparks Toyota would recommend him to my all my friends Thanks again Rick More