Sparks Toyota

Not to good Sales tactics are horrible. Got there last best price 4 times. Spent a lot of money and got a truck without mud guards. Package I traded had them incl Sales tactics are horrible. Got there last best price 4 times. Spent a lot of money and got a truck without mud guards. Package I traded had them included. More

Excellent Lease Experience x 3 Another excellent lease experience with Mike DiCarlo at Sparks. He had good knowledge of what I was interested in ahead of time. Gave me great info ab Another excellent lease experience with Mike DiCarlo at Sparks. He had good knowledge of what I was interested in ahead of time. Gave me great info about options, etc. in and out in 2 hours with a great new car. Highly recommend Mike and Sparks! More

Awesome customer service I purchased a new vehicle a little over a yr. ago @ sparks, but didn’t have a very good salesperson experience. Leon and Chip were excellent, and pro I purchased a new vehicle a little over a yr. ago @ sparks, but didn’t have a very good salesperson experience. Leon and Chip were excellent, and professional. More

Excellent On time. Friendly efficient, on time enough said. I had heard service reps here were under management pressure to pad tickets to achieve higher revenu On time. Friendly efficient, on time enough said. I had heard service reps here were under management pressure to pad tickets to achieve higher revenue average per customer More

Awesome Always great service. Never any issue when I get service. Always fast and kind and friendly. I wouldn't go anywhere else for my service Always great service. Never any issue when I get service. Always fast and kind and friendly. I wouldn't go anywhere else for my service More

Service I was so impressed with the way Dennis Williams explained what was found during the multipoint inspection of my vehicle. He went over what was recomm I was so impressed with the way Dennis Williams explained what was found during the multipoint inspection of my vehicle. He went over what was recommended and why. I felt comfortable in giving the okay to do what was recommended. More

Service Department is terrible. When in for oil change and tire rotation. Told them apparently the wheel weights came off again some as our 1st visit that lasted over 6 hours. So no When in for oil change and tire rotation. Told them apparently the wheel weights came off again some as our 1st visit that lasted over 6 hours. So no problem rotating tires anyways so I have noted it and they will check. Hour later after we saw our truck sitting in the parking lot comes a in and says oh the original mechanic didn't see note. So another Department has to look it over. After another 1/2 hour we were told yep it's the wheel weights. So balancing and will be out. That took another hour . We spent almost 3 hours and had to go back the next day because they either did no rotate the tires or did it 2 times. We knew because I always mark the tires and keep track of the rotation. Not happy at all. More

3hours for an oil change Appointment for 12pm got vehicle back 3pm Normal service oil change way too long for service better Walmart for reasons service time Other custome Appointment for 12pm got vehicle back 3pm Normal service oil change way too long for service better Walmart for reasons service time Other customers were in and out faster More

My brand new vehicle! And I love it! I’ve wanted a Toyota RAV4 for many years and finally bought one! The experience at Sparks Toyota was an excellent one. Our salesman was Robert Ward an I’ve wanted a Toyota RAV4 for many years and finally bought one! The experience at Sparks Toyota was an excellent one. Our salesman was Robert Ward and what a perfect match for us. There was zero pressure to buy, which was key to us. He assisted us without the usual pitch! He worked with us to sweeten the deal as far as financing and added several features as well. We had been in a lease and had one month left which Sparks took care of. They also agreed to return the vehicle to Nissan for us. The overall experience was superb and working with Robert was a pleasure. More

Body repaired perfect, quickly, and at price quoted . On multiple occasions Sparks service center accomadated all repairs on limited time they came home from college. Sparks service center provided qu . On multiple occasions Sparks service center accomadated all repairs on limited time they came home from college. Sparks service center provided quick,, enthusuatically, excellent job More