
Sparks Toyota
Myrtle Beach, SC
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We came to have running boards installed on our Lexus. We had been given a price for the cost with installation in a previous visit for service.. It appears the original estimate was wrong..we spoke to Mark had been given a price for the cost with installation in a previous visit for service.. It appears the original estimate was wrong..we spoke to Mark Saults and we were able to come to a satisfactory agreement. Because the procedure would take a long time we were given a loaner.we are More
Great, professional and attentative to detail.Reviews Great, professional and attentative to detail. Reviews all repairs and costs in timely manner. Explained timeframes when car would be ready. Staff Great, professional and attentative to detail. Reviews all repairs and costs in timely manner. Explained timeframes when car would be ready. Staff very respectfully to elderly. They should be commended. More
The scheduled service was completed in a timely fashion. The customer lounge was clean and orderly. The service manager pointed out some things I want to keep an eye on for my next appointment The customer lounge was clean and orderly. The service manager pointed out some things I want to keep an eye on for my next appointment More
Service department refused to perform warranty work on my 2018 rav4 with 24k miles while it was still under warranty. Would not even inspect the vehicle and now warranty has expired. Toyota told me dealershi 2018 rav4 with 24k miles while it was still under warranty. Would not even inspect the vehicle and now warranty has expired. Toyota told me dealership is privately owned basically they can do what ever they want. Will never again do business with Sparks Toyota ☹️☹️ More
I was very pleased with the service, from ease of scheduling to the quick service itself. The staff was very polite and friendly, and attentive to our vehicle. I appreciated the review of services re scheduling to the quick service itself. The staff was very polite and friendly, and attentive to our vehicle. I appreciated the review of services rendered at conclusion of our appointment. More
Everyone was courteous and friendly. The service was quick and I received a call as soon as the car was finished. The car was brought to me by a very friendly valet named Ed and off I went. Positive exp quick and I received a call as soon as the car was finished. The car was brought to me by a very friendly valet named Ed and off I went. Positive experience More
Arrival at service dept was handled efficiently. I received a call later advising conditions after inspection and was offered a choice of possible replacements. I noticed upon picking up the car that received a call later advising conditions after inspection and was offered a choice of possible replacements. I noticed upon picking up the car that they had cleaned the dash. Nice job. More
I brought my Rav 4 in without an appt. for maintenance. I was going out if town next day for family emergency. The young man in the service department was wonderful! I was going out if town next day for family emergency. The young man in the service department was wonderful! More