Sparks Toyota - Service Center

Professional Service When I arrived on time for my service appointment they gave me an estimate of 1 hour to complete my 20,000 mile inspection and that is actually how lo When I arrived on time for my service appointment they gave me an estimate of 1 hour to complete my 20,000 mile inspection and that is actually how long it took. The waiting area was very clean and comfortable. More

Maintenance I was very pleased with the quick service. He went over each item that was checked and asked if I had any questions. I felt that he took a lot of time I was very pleased with the quick service. He went over each item that was checked and asked if I had any questions. I felt that he took a lot of time to make sure I knew everything that was inspected. More

Service experience Customer service was excellent at Sparks Toyota. Travis Venters did a great job making sure that we were taken care of. Everyone was very friendly and Customer service was excellent at Sparks Toyota. Travis Venters did a great job making sure that we were taken care of. Everyone was very friendly and the service was quick. More

Professional, prompt, and comprehensive customer service. Professional, prompt, and comprehensive customer service-Don, in the service dept was excellent, took care of everything, even though my online appt. Professional, prompt, and comprehensive customer service-Don, in the service dept was excellent, took care of everything, even though my online appt. did not show up. Nice waiting area, polite lady at checkout and man bringing out my car as well. More

Great people from the service drive to the finance office, easy friendly service by very friendly people, my car was checked completely and a few service r people from the service drive to the finance office, easy friendly service by very friendly people, my car was checked completely and a few service recommendations given to me. More

Oil change and 6 month check up The service gentleman who took care of us was awesome. He was knowledgeable and friendly. I am leasing my Rav 4. The service was fast. Didn't have The service gentleman who took care of us was awesome. He was knowledgeable and friendly. I am leasing my Rav 4. The service was fast. Didn't have to wait long. More

Service Excellent service at this dealership. I've been using this service department for 5 years now. This is my second Tacoma and most likely not the last. Excellent service at this dealership. I've been using this service department for 5 years now. This is my second Tacoma and most likely not the last. This was the fastest service appointment ever. More

Service The dealership does a good job pays attention to detail.They service fast and let me know future needs.I’ve used them for a previous car also.They do The dealership does a good job pays attention to detail.They service fast and let me know future needs.I’ve used them for a previous car also.They do good work. More

Excellent Service I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Coro I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Corolla's Instrument Panel Cluster went out (a very serious problem), so serious that my car had to be towed to Sparks. Just want to say that Ernest Hayes, my Service Advisor did an awesome job of communicating with me and helping me. He immediately gave me a rental car to drive, since my service took several days. After the car was repaired, I met with Sharon Werner, the Customer Service Rep. and Charles Hatcher, Service Manager about the cost of the service. They were very responsive to my concerns and helpful in having the cost of my service reimbursed by Toyota. In this case, I felt very valued as a customer by Sparks and will certainly shop there again when I decide to buy another car. More

Great service On time , friendly , took me in right away , and finished early . Love the snacks , don’t try to pressure you to up sell services that you didn’t brin On time , friendly , took me in right away , and finished early . Love the snacks , don’t try to pressure you to up sell services that you didn’t bring car in for , that makes a big difference . More