Spartanburg Chrysler Dodge Jeep

I've had one of the worst car buying experiences ever I went to this dealership Saturday after them calling me several times on Friday told them two separate times I was busy but would come Saturday. went to this dealership Saturday after them calling me several times on Friday told them two separate times I was busy but would come Saturday. Before I could get there Saturday ( I arrived there to look at the car around 1 Saturday) I received two more phone calls from them making sure I was still coming after I explained that I was 2hrs away on the first call. The sales person ( Antonio Golden) was nice very Knowledgeable on the vehicle I was trying to purchase. However when it came to The finance manager, he was very pushy and adamant on me. Paying more interest than I really had to after I explained. I could get financing cheaper somewhere else. After him showing me payment options I was not comfortable with I simply told him to write me a purchase order for the car and I would be back Monday. He came back with it and I left. Monday morning I get up an go to my bank to get the check for the car some of the information on purchase order is wrong so she has to call them to get another emailed to her. She get the email and finished the paperwork for my loan. They have me send them proof of check and Insurance information so they could start paperwork and hold the car. Well shortly after I get on the road to go pick up the car they called me and say someone else is coming to look at it and they wouldn't be able to sell it to me until this person came an look at it and decided not to buy it. An even if I arrived before them that I would have to wait even if I already had check. For a company to completely waste a Customer time in that matter is completely unacceptable and would not Recommend this dealership for anyone. If you don't want to Finance thur them I went and got a interest rate half of what they were offering me. I truly believe that they don't want to sell it to me because I didn't want to pay there interest rate from there lenders(I had a check for the car shouldn't matter which bank give it to me)it's a shame that as a dealer you rather your customers pay more interest than they have too. More

It has been two weeks today that I traded in My Tesla and purchased a 2023 Pacifica and they still have not paid off my loan on the Tesla. I obviously do not recommend purchasing here. Furthermore they tol purchased a 2023 Pacifica and they still have not paid off my loan on the Tesla. I obviously do not recommend purchasing here. Furthermore they told me that they have a month to pay off my car! More

Unhelpful. Vehicle I purchased is now burning oil and I’m told it’s a unfortunate circumstance. I have had it for roughly 5 weeks now I need to go threw the man Vehicle I purchased is now burning oil and I’m told it’s a unfortunate circumstance. I have had it for roughly 5 weeks now I need to go threw the manufacturer because it has warranty. They clearly do not check vehicles over very well. BE CAREFUL and don’t waste your money at this dealership More

1st it helps to know what you are looking for wben purchasing a vehicle! Our salesman Curtis was fantastic and guided me thru the vehicle i purchased tonite, no xx just facts and following the rest of purchasing a vehicle! Our salesman Curtis was fantastic and guided me thru the vehicle i purchased tonite, no xx just facts and following the rest of the staff treated us the way anyone would want to be treated with respect! Of course it helps to be a serious buyer and not waste the staffs time! That makes doing business successfull and both parties come out as winners and has us as future purchasers at that dealership More

Bought 2023 Jeep Rubicon from Tyshun Sarratt—could not be more pleased with vehicle & Tyshun’s superb customer service. We are convinced our deal wouldn’t have happened without his commitment to getting us i more pleased with vehicle & Tyshun’s superb customer service. We are convinced our deal wouldn’t have happened without his commitment to getting us in that Jeep. Personable, professional, thoughtful, kind, diligent: just not enough adjectives to convey how terrific Ty was in every respect. He has a phenomenal work ethic, so rare these days! He did everything he said he would do, that’s called integrity. Service & Finance did a fine job as well, but it all started and ended with Ty. Ask for him—you will not be disappointed! More

The Internet sales manager handed me off to a great salesman, Sean Crowder, who made sure that I received the best deal possible on my trade in as well as on the vehicle I purchased. I drove 3 hours in salesman, Sean Crowder, who made sure that I received the best deal possible on my trade in as well as on the vehicle I purchased. I drove 3 hours in the rain to see this car, and I am glad that I did. The quality of the vehicle and the expertise of the sales person made the trip most worthwhile. More