Speedcraft Volkswagen
Wakefield, RI
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The most friendly and upfront dealership I've ever to encounter! You will never find any gimmicks, or sales pitching here; they do not try to sell you into something you cannot afford. You give them yo encounter! You will never find any gimmicks, or sales pitching here; they do not try to sell you into something you cannot afford. You give them your budgeted price range and make of car, and they will fit you into that car with your budgeted range. They really do go out of thier way to inform you of everything you need to know about the vehicle, pricing, warranty and financial information. They are transparent, open and knowledgable -- no haggling here, they give you the best deal that they can! They do not just want to sell you a "one-shot" deal on a car, they want to have the very best experience. This was the way it was for me on my first buy (2006 Jetta), and exactly the same way on my second buy (2012 CC). This small dealership, off the beaten path of mega automiles is quite a gem. A diamond in the rough! I will never go to any other dealership -- They are the best! Sincerely, John Frost Warwick, RI More
We had a great experience leasing our new Jetta Sportwagen TDI from Speedcraft. By the end of the process I felt like I knew Mario, Richard, Luke and Dexter very well. They were all courteous (ev Sportwagen TDI from Speedcraft. By the end of the process I felt like I knew Mario, Richard, Luke and Dexter very well. They were all courteous (even sharing their candy), helpful, knowledgeable and at times, quite entertaining. It was a great experience and I am glad that we chose Speedcraft. More
All the people we dealt with were professional and courteous. They went over the car showing every feature the car had, and answered all of our Questions. We were very pleased and would deal with them courteous. They went over the car showing every feature the car had, and answered all of our Questions. We were very pleased and would deal with them again. More
I have been going to speedcraft for over 10 years now and they are very pleasant to work with, freindly, helpful and just overall good people. The service folks are great too, Artie is wonderful and helped they are very pleasant to work with, freindly, helpful and just overall good people. The service folks are great too, Artie is wonderful and helped my husband and I out tremendously when we needed it most. Go get a volkswagen from Speedcraft!!!!!!! I just purchased a beetle and I love it!!!!!!!!! More
I live 45 mins from Speedcraft. I live 5-10mins from Matties in fall River, I pass Scotts, Fiore(Balise) and possibly one other in there. Why? Because the service staff(Front Desk, Service Technicians, Matties in fall River, I pass Scotts, Fiore(Balise) and possibly one other in there. Why? Because the service staff(Front Desk, Service Technicians, and Managers) is friendly, professional, and are just that wonderful to work with. I have been going to Speedcraft for about 6 years now. Service has remained consistant. They make a trip to Speedcraft worth while. They will go over the work that needs to be done and will only do that which you approve. They make suggestions about possible work so there are no suprises. They are NEVER pushy about the suggestions! They let you make the descision. Seriously check them out, they truly are the best experience I have had at any car dealership. More
This was probably the best experience I've ever had with a purchase. It was my first big purchase on my own, and it didn't even feel like that. I was respected and felt comfortable. They also worked with me a purchase. It was my first big purchase on my own, and it didn't even feel like that. I was respected and felt comfortable. They also worked with me on the price. They never pushed anything on me and explained everything. After agreeing to the car and price, the rest was just as painless. All of the paperwork was explained to me. It wasn't a "sign here" type of thing. The finance employee explained EVERY paper that I had to sign before showing me where to sign. Before driving off the lot, the salesman sat in the car with me and showed me the basics of all the controls in the car and other things I'd need to know, which was better than having to learn by reading the manual. I would definitely recommend Speedcraft to anyone that was looking for a stress-free experience. And I commend Speedcraft on their OUTSTANDING customer service- you will definitely have repeat business with service like that! More
My wife and I were on the market for a low mileage Passat for one of our College kids. We went on line and found a terrific 2010 with 6k miles from Speedcraft VW. I spoke with Richard Carr of Speedcraft and for one of our College kids. We went on line and found a terrific 2010 with 6k miles from Speedcraft VW. I spoke with Richard Carr of Speedcraft and he was a pleasure to deal with. We ended up speaking with several people at the dealership over the course of a couple of weeks and they were all very accomodating to our needs. They even delivered the car to us in Massachusetts which was terrific! I'd wouldn't hesitate to work with Richard and staff again. Dan More
I could not comment on Quality of work since I haven't I could not comment on Quality of work since I haven't had any service yet. This dealership impressed me on a number of points. First, I stopped I could not comment on Quality of work since I haven't had any service yet. This dealership impressed me on a number of points. First, I stopped in a couple of time a year before I purchaesd a car and told them I wasn't buying at that time but just getting comparisons on several different brands. I was not only treated in a friendly manner but the cheerfully answered my questions, demonstrated various features of the car and even offered a test drive. All this even after i had made it quite clear that I was buying at that time. When we did decide to but the deal was rather straight forward, no cutesy dancing around about trade-ins. Which by the way was more than I had anticipated. I was shown a number of options on closing some of which we hadn't considered. There was no pressure to take any given one nor was there and hard sell for extended options I didn't want. Overall I was quite impressed with the professionalism, friendliness, helpfulness, and curtesy of the staff. More
Actually, this dealership is the best I have ever experienced. Especially professional, respectful, friendly. Each item was explained in detail, all of our questions answered thoroughly. Very impress experienced. Especially professional, respectful, friendly. Each item was explained in detail, all of our questions answered thoroughly. Very impressive also was the way the staff treated each other. Each person went out of his way to help others. You can tell that the morale there is good--they like their jobs and each other. That makes a customer feel comfortable. The waiting time was very reasonable and talking with Luke about the new cars was so informative. He was patient and helped me figure out the pros and cons of the different vehicles. I am so happy with my 03 Passat wagon that I would buy the new bigger Jetta in a minute except for the seats. What were the designers thinking in making those seats so small?? The edges are also hard, so I really like the car but I don't know if my passengers would be comfortable in those seats. I wonder if you have received any more feedback about these seats. VW for me has been such a joy. My Passat wagon is nimble, sporty, comfortable with great cargo space--so I'm really devoted to the brand, especially the wagon, which actually has more cargo space than the SUV types. I have to transport a rather large wheelchair and my cargo space is just perfect. Bottom line----Speedcraft is doing a terrific job--they even washed my car!! Annette Pelletier More
We bought our first Volkswagen in 2003 from Luke. We were so satisfied with the dealership and the product including sales and service that we have purchased 4 more Volkswagens from Luke at Speedcraft Volksw so satisfied with the dealership and the product including sales and service that we have purchased 4 more Volkswagens from Luke at Speedcraft Volkswagen. We would not think of bringing our cars anywhere else to be serviced. As long as the product and service remain top notch, we will continue to return when we want to purchase a new vehicle or service our existing vehicles. More

