Speedcraft Volkswagen

Good old fashioned honest business Best car buying experience! No pressure, no games. Craig Newton (our sales rep) was knowledgeable, personable, and laid-back. The finance department w Best car buying experience! No pressure, no games. Craig Newton (our sales rep) was knowledgeable, personable, and laid-back. The finance department went out of their way to find us the best possible deal. Jay Skaling is awesome! My husband and I visited numerous dealerships over the past few months and left frustrated and overwhelmed. Speedcraft Volkswagen surpassed our expectations. I will take honesty, transparency, and good old fashioned honest business over a flashy dealership with new technology and unsavory practices. Thank you for such a great car buying experience! More

A NEW kind of ol' fashioned dealer experience! In a word, you can TRUST Speedcraft VW in Wakefield. My wife and I bought our first new car from Speedcraft 17 years ago, and were very glad to retur In a word, you can TRUST Speedcraft VW in Wakefield. My wife and I bought our first new car from Speedcraft 17 years ago, and were very glad to return for a used car this time! We stopped in by chance at closing time, and when our salesman Mike stayed for an after-hours test drive, we knew we were experiencing something special. We quickly decided to buy the car (which we had spent a long time reviewing online) and the process was quick and efficient to close the deal the next day. From start to finish, I spent less than one hour in the dealership...including the time to do the financing! All the while, I knew I was being treated fairly, that I would get what I wanted, and that I could trust Speedcraft in the future. Turns out, I got to test that theory sooner than I expected....After owning the car for less than a week, I asked Speedcraft to take a quick look at the wheel alignment. They got me into service the following afternoon, performed the alignment (no charge) and returned my car to me washed and vacuumed! Wow! Do yourself a favor: If you're looking for a new or used car (VW or other)...check out Speedcraft! And make sure to budget some time for a free coffee and check out the 1962 VW Beetle in the showroom....an antique originally sold by the dealership when it was BRAND NEW! That's some legacy! More

Customer We've purchased three vehicles from here over several years and have had an excellent experience each time. The environment is friendly and the sales We've purchased three vehicles from here over several years and have had an excellent experience each time. The environment is friendly and the sales people are professional and customer-focused. We've been to many dealers and will be back here. More

Happy with my #PinkBeetle and Thankful for Speedcraft VW! This was the closest location around to get the limited edition #pinkbeetle and it was great working with the dealership to make my dream a reality. R This was the closest location around to get the limited edition #pinkbeetle and it was great working with the dealership to make my dream a reality. Richard was great at following up immediately to my inquiry, Craig took me for a spin in the car and shared in my excitement about it, and the manager Jason was a pleasure to work with throughout the whole process. They all have followed up a couple of times and truly care about customer satisfaction! More

Can't beat em' Speedcraft VW is the best. I just purchased my 8th and 9th vehicles from them. They treat me like family, provide excellent deals and are extremely co Speedcraft VW is the best. I just purchased my 8th and 9th vehicles from them. They treat me like family, provide excellent deals and are extremely considerate of my time. I will always recommend Them. Craig Newton is the best! More

Advertising omissions Drove in from out of town and spoke with a very pleasant sales rep. They had an advertised lease which had a very specific price and description. It Drove in from out of town and spoke with a very pleasant sales rep. They had an advertised lease which had a very specific price and description. It mentions a federal benefit rolled into the cost. It mentions a state benefit for the customer but omits that the state benefit is also rolled into the lease. More

Bad service department and even worse customer service I brought my 2015 Passat TDI in for it's first 10,000 mile service, since this is where I purchased it from. A day after I got home the service light I brought my 2015 Passat TDI in for it's first 10,000 mile service, since this is where I purchased it from. A day after I got home the service light for the Ad Blue light came on saying I could only drive approx another 1,000 miles and then the car will NOT start! This was supposed to be part of the 10,000 mile service as you need the additive approximately every 10k miles. Worst part the GM wanted to make it right but never got back to me. Then they call wanting a perfect 10 for my service experience. I gave them a 2... Not going back! More

Liars and crooks Horrible repair to scratches on my brand new car (scratches were there when I bought it), managed to damage my rear bumper while in their possession, Horrible repair to scratches on my brand new car (scratches were there when I bought it), managed to damage my rear bumper while in their possession, when it was time to pick up the car after the second try at making it right there were new scratches all over. On the third try when I expressed my frustration a very rude and pushy service employee told us we had to leave and even put his hands on my girlfriend. Do yourself a favor and do not do business with these animals. More

Best Car Purchase Ever!!!! I purchased my new beetle online from Arizona. Speedcraft Volkswagen did an amazing job helping me from the first contact online to the delivery acros I purchased my new beetle online from Arizona. Speedcraft Volkswagen did an amazing job helping me from the first contact online to the delivery across country to AZ. I have never purchased a vehicle from a website let alone across country without ever test driving it. I got an immediate response online to my question regarding availability of the vehicle. Richard contacted me right away over the phone with my permission. He assisted me with all my questions and even had Marc, a manager, get involved to ease my anticipation & hesitation. They walked me through the entire process as well as setting up the transportation company to get the Beetle delivered to me. It was the easiest experience I have ever had whan purchasing a vehicle. Marc even sent me a video of my new car just before the transporter came to pick it up. I felt like Marc was a very close friend selling me his favorite car. He gave me daily updates via email until I took possession of the car from the transporter. He even called me to see how it arrived and if I loved it as much as I love the pictures from their website. I highly recommend introducing yourself to Marc Ethier and Richard Carr when you stop by! Thanks guys! I love my new Yellow & Black convertible Beetle!!! More

Total Satisfaction Leased a 2015 VW Touareg TDI LUX . I found the auto on line at Speedcraft VW in Wakefield RI. My wife and I drove from LI New York to pickup the car Leased a 2015 VW Touareg TDI LUX . I found the auto on line at Speedcraft VW in Wakefield RI. My wife and I drove from LI New York to pickup the car. Salesman Rich Lawrence was very helpful and knowledgeable . The process went very smoothly. Finance Manager Justin Blier got my wife and I in and out painlessly. Their Sales Manager Marc Ethier held the deal together, a real pro. I was able to negotiate an excellent price and terms that was good for me, as well as the dealership. I highly recommend Speedcraft and their sales team. My wife likes the Touareg TDI as much as I do, so we are again hunting on line. . More