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Speedway Subaru Volkswagen
Indianapolis, IN
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,375 reviews
June 03, 2025
I took my Subaru Forester to Speedway Subaru for a mirror replacement after confirming the correct color using my VIN. They installed an off-white mirror casing instead of the correct Dark Grey Metallic—then replacement after confirming the correct color using my VIN. They installed an off-white mirror casing instead of the correct Dark Grey Metallic—then told me I'd have to pay extra to fix their mistake, even though they admitted it was their error. I followed up multiple times but received no response. Subaru of America was also unable to assist. As a final insult, a technician accidentally sent me an internal email complaining about me—rather than sending it to his manager. That tells you a lot about how seriously they take customer service. Given the dealership’s recent change in ownership, I expected better. Instead, I had to file both a BBB complaint and a chargeback just to be heard. More
by arothindy349
Employees Worked With
Derek Snyder--dealership owner Del Molden, Tech
May 04, 2025
Amanda made the entire process so easy! She was warm and friendly. The dealership website was easy to navigate too She was warm and friendly. The dealership website was easy to navigate too More
by wtevans27
Employees Worked With
May 02, 2025
Great experience buying a new car. Alex was knowledgeable and helpful and would recommend him if your wanting a vehicle. He was honest with no xx. Alex was knowledgeable and helpful and would recommend him if your wanting a vehicle. He was honest with no xx. More
by vicarb03164
Employees Worked With
Alex Arbuckle
April 29, 2025
Went pretty smooth. Amanda was a joy to work with, pleasant and friendly. Definitely not a “pushy” car salesman. 1st Subaru purchase, over buying a Toyota.. Look forward Amanda was a joy to work with, pleasant and friendly. Definitely not a “pushy” car salesman. 1st Subaru purchase, over buying a Toyota.. Look forward to breaking it in and enjoying the journey. More
by Lizton4
Employees Worked With
April 15, 2025
Amanda was extremely helpful with our Subaru purchase. She was highly polite, engaging, and helpful. I'd recommend going to these guys! She was highly polite, engaging, and helpful. I'd recommend going to these guys! More
by tyler
Employees Worked With
April 10, 2025
I'm about as difficult as someone can be purchasing a vehicle, as Mrs. Wallace found out. She and her entire finance team,and as far as a particular service advisor,Andrew,went well above and beyond to m vehicle, as Mrs. Wallace found out. She and her entire finance team,and as far as a particular service advisor,Andrew,went well above and beyond to meet my needs and to be able to put me in the vehicle I was wanting. I would,without a doubt, recommend this team for anyone looking for a new/pre-owned vehicle,regardless of manufacturer. Do yourself a favor and stop by Speedway Subaru if you're in the market for a new to you vehicle. I can Promise you, you'll be thankful you did. For myself, I know my next automotive purchase will be with this team of individuals. Can't say enough good about the entire process and the people.. Great people,..Great Dealer.. Nad Great Service Department.. More
by Harly73
March 18, 2025
The dealership was responsive and had several employees willing to help when I showed up. There were several different options and they had the ability to show me a good range of choices within my desired willing to help when I showed up. There were several different options and they had the ability to show me a good range of choices within my desired criteria. More
by heidimeyer79
Employees Worked With
March 17, 2025
I went into the Speedway Subaru on West 16th Street and knew what I was wanting in a vehicle and my salesman, Steffon, went above and beyond to get the car that I wanted. I purchased a 2025 Subaru Crosstr knew what I was wanting in a vehicle and my salesman, Steffon, went above and beyond to get the car that I wanted. I purchased a 2025 Subaru Crosstrek with a moon roof and heated seats! Steffon explained all the features that the car came with and did not hesitate to answer any questions that I had. I got the car I wanted and the best sales person in the office! I will definitely refer my friends to Steffon. More
by dfcrawford2@gmail.com
Employees Worked With
February 25, 2025
Amanda was very kind, friendly, and just all around wonderful to work with. We never felt pressured, it was a very relaxed atmosphere. I had been to several dealerships and the experience with Amanda w wonderful to work with. We never felt pressured, it was a very relaxed atmosphere. I had been to several dealerships and the experience with Amanda was by far the best. More
by mrsjmbell
Employees Worked With
February 21, 2025
Found the vehicle i wanted to purchase, 2018 Honda odyssey. Was contacted by Amanda Wallace and told the vehicle was available. I then went through the pre-approval process and was approved. Contacted odyssey. Was contacted by Amanda Wallace and told the vehicle was available. I then went through the pre-approval process and was approved. Contacted Amanda Wallace on wed 2/19 and made an appointment for 330pm on Friday 2/21. On the morning of our appointment date, she text me to inform me she sold the vehicle the evening before. More
by Keithkutchback
Employees Worked With
