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Speedway Subaru Volkswagen
Indianapolis, IN
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,375 reviews
March 24, 2017
New outback purchase When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. The process was was pretty quick and easy due to the effort and enthusiasm Alex brought. These are two traits I have always looked for and appreciate in a person. Your dealership was upfront and offered information without any pressure. Car buying can be a pleasant experience. More
by Ken
March 07, 2017
A Great Experience with Great People I really appreciated how you worked me into your schedule. And the speed at which you did the work was great. I intend to have your body shop fix some I really appreciated how you worked me into your schedule. And the speed at which you did the work was great. I intend to have your body shop fix some parking lot damage when I return from Florida. I purchased three SAAB's from Falcone SAAB years ago and you serviced all of them. I had forgotten how good your operation was. I will be back! CSB More
by pastorchuck
Employees Worked With
Jack Ford
March 03, 2017
ID10T error on the driver My main issue was "driver error". Matt got me in and taken care of, though, and was understanding and helpful. Much appreciated. Your service dept. is My main issue was "driver error". Matt got me in and taken care of, though, and was understanding and helpful. Much appreciated. Your service dept. is very solid. Thanks, Mark James More
by caligulabill
Employees Worked With
Matt Bartelson
March 03, 2017
1st owner of a VW Found the used bug the wife wanted for her birthday! No presure salesmen. Bob falcone actualy came to chat with us for 20min. All questions answered. Found the used bug the wife wanted for her birthday! No presure salesmen. Bob falcone actualy came to chat with us for 20min. All questions answered. Moe in finance was awesome to work with. The best experience I have ever had at a dealership in 20 years of buying vehicles. Thanks to all that helped us! Customer for life, Moe More
by Iksnay
Employees Worked With
John Fitzgerald (Fitz), Moe Abbasi
February 28, 2017
Try the rest, then go to Falcone. No back and forth with another person over your price. Relaxed. No pressure. Subaru Outback sells itself. Bert was my associate. Awesome experience. T No back and forth with another person over your price. Relaxed. No pressure. Subaru Outback sells itself. Bert was my associate. Awesome experience. They truly just want you to be happy with your selection. More
by Janetb
Employees Worked With
Bob Falcone. , Bert Nickelsberg
February 20, 2017
Exceptional service Had a small issue with the heating system. Service took care of the issue while I waited and applied my warranty seemlessly! This dealership is truly Had a small issue with the heating system. Service took care of the issue while I waited and applied my warranty seemlessly! This dealership is truly different. When I visit, it feels like catching up with old friends! I feel like everyone is genuinely happy to see me. We've purchased our last four vehicles from this location. Two were VW's and two Subaru. We've always gotten a great deal on an exceptional vehicle! I can't imagine taking my car business anywhere else! More
by Rick
February 07, 2017
Thanks for taking care of me as well as my car Falcone Volkswagen always provides a comfortable place to work while I wait, takes good care of me and my car, and even cleaned it before sending me o Falcone Volkswagen always provides a comfortable place to work while I wait, takes good care of me and my car, and even cleaned it before sending me on my way, despite my being there just to get a headlight replaced! More
by James McGrath
Employees Worked With
name not known
February 06, 2017
Great service and test drive experience Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we met. I was able to test drive a new car and there was no pressure to purchase today or make a deal....one of the things I love about this dealership! This will be the 4th car we lease or purchase from this dealership. Thank you! Steve kept me appraised along the way about the time it would take for my service. Great service all around! More
by oshawatt
January 17, 2017
Review - service visit 1/16/17 As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and ho As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and honesty. Keep up the good work! More
by MBerdo
Employees Worked With
January 17, 2017
Excellent and efficient service I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took. Love supporting a local family run business too. Keep up the excellent work! More
by Brodabrat
Employees Worked With
Chase Falcone, Tiffany Compton, Matt Bartelson
