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Speedway Subaru Volkswagen
Indianapolis, IN
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,375 reviews
March 11, 2022
Betsy is very knowledgeable about my Ascent car's electronics and a very patient, charming and kind person as well...had a fun, valuable and educational one hour training session ! Steve H. electronics and a very patient, charming and kind person as well...had a fun, valuable and educational one hour training session ! Steve H. More
by stevenhholloway
Employees Worked With
March 10, 2022
Betsy helped me to get a handle on some of the features of my car in my Encore service appointment. Really helpful! of my car in my Encore service appointment. Really helpful! More
by emorrica
Employees Worked With
March 10, 2022
Working with Alex Moffett was awesome! Very professional and very easy going. He got me a great deal on my new Forester and my trade-in. I highly recommend Falcone Subaru, especially with Very professional and very easy going. He got me a great deal on my new Forester and my trade-in. I highly recommend Falcone Subaru, especially with Alex. More
by laceymwes
Employees Worked With
Alex Moffett
March 09, 2022
Betsy was extremely helpful today when I picked up my Subaru. Unlike other experiences I’ve had where I was just handed the keys and sent on my way, Betsy took the time to show me all that I needed to kn Subaru. Unlike other experiences I’ve had where I was just handed the keys and sent on my way, Betsy took the time to show me all that I needed to know about my new Subaru. I definitely felt a lot more comfortable when I drove away. More
by rebecca.eirhart
Employees Worked With
March 09, 2022
We weren't familiar with the protocol for ordering a new car during the pandemic so we first contacted Jon Wilson at Falcone we were advised to do upon learning we'd been approved for the Subaru Friends an car during the pandemic so we first contacted Jon Wilson at Falcone we were advised to do upon learning we'd been approved for the Subaru Friends and Family program. We never heard back from Jon after leaving a few voice messages and reaching out to him via email. Two days later we took a chance and visited the dealership on a "cold call". The first salesman we encountered was very welcoming and assisted us in ordering our new car! More
by pattipcavanaugh
Employees Worked With
March 08, 2022
Betsy was very professional and approachable. She made it easy to ask questions. More importantly, she has a deep knowledge of not just the use of the icons, but also of the systems underlying th She made it easy to ask questions. More importantly, she has a deep knowledge of not just the use of the icons, but also of the systems underlying them. Its one thing to know which button to push, and quite another to know why and how they work. I came away with a better understanding of my car than any of the previous 10 Subarus I have owned. A great service. More
by ssims1
Employees Worked With
March 05, 2022
Falcone is simply the best. Fair, honest, professional. I really appreciated the review of all the features of my new car; this is a nice service. Fair, honest, professional. I really appreciated the review of all the features of my new car; this is a nice service. More
by figaro1989
Employees Worked With
Other Employees :
Kathrynne Horine
March 05, 2022
Betsy was so knowledgeable and patient. I now understand my car’s capabilities better than any previous car I’ve owned. The Love Encore is a great service! I now understand my car’s capabilities better than any previous car I’ve owned. The Love Encore is a great service! More
by jancarter2629
March 02, 2022
I had a great experience with Gene! He helped me a lot especially since it was my first time buying. Everything was laid out for me in a very easy way and he answered any questions I ha He helped me a lot especially since it was my first time buying. Everything was laid out for me in a very easy way and he answered any questions I had promptly. More
by Rperk106
Employees Worked With
