Spikes Ford

Many Years This dealership has been around for many years from the old location to the new one, our family has always dealt with old and new representatives. Re This dealership has been around for many years from the old location to the new one, our family has always dealt with old and new representatives. Recently bought another car and everyone was very informative and courteous to us. We will continue to come here in the future. More

Excellent, fast, Friendly It was a great experience, very friendly. Certainly got out of there in relative short period of time. I look forward to the next visit. It was a great experience, very friendly. Certainly got out of there in relative short period of time. I look forward to the next visit. More

Great Service Service was great. It was quick. We did a oil change and tire rotation. Even though there were four cars in front of my truck. I was out of there Service was great. It was quick. We did a oil change and tire rotation. Even though there were four cars in front of my truck. I was out of there in about an hour and 15 minutes. More

Smooth sailing Always excellent. Appreciate recommendations offered by service reps to keep my vehicle running well. Service reps always friendly and kind. Will s Always excellent. Appreciate recommendations offered by service reps to keep my vehicle running well. Service reps always friendly and kind. Will service my vehicle only at Spikes unless out of town More

Excellent service provided by Mr. Al and Miss Chris Garza. Purchasing vehicle(s) from Spike Ford in Mission Texas has been and continues too be a long time family tradition. Spikes Ford has taken care of our f Purchasing vehicle(s) from Spike Ford in Mission Texas has been and continues too be a long time family tradition. Spikes Ford has taken care of our families services needs and purchases. Trust and professionalism is the true value that has sealed the deal for us. A BIG SOUTH TEXAS THANK YOU to our SPIKES New Cars Sales Dept and Management. More

Service is horrible! I have a Ford company car. In 2017, there was a recall on the door latch possibly coming open in an accident. I took it in for that and some other m I have a Ford company car. In 2017, there was a recall on the door latch possibly coming open in an accident. I took it in for that and some other minor things. When I picked the car up, the door latch would open and stay open. I had to pop it closed in order to shut the door. I ended up with pinched fingers all the time. I took it back 2 more times and reported the issue. It was not taken car of. On the 4th visit, I was at the Quick Lane as I needed an oil change, new rear windshield wiper, and fix that door once and for all. After sitting for 3 days waiting for approval from the leasing company, I asked why they hadn't fixed the door. Their response was "There is no recall info in our system." They then proceed to charge the leasing company over $600 to fix what was essentially a paid recall (when I left with the vehicle, the door latch did exactly what it did before I took it in the 4th time.) Nothing was fixed. I found the original receipt and the most recent one. 3 years apart. The lady in service, instead of keying in my vin number to see when I brought it in, she just starts accusing of "waiting 3 years to bring it back." I haven't taken it back. That whole service department is a clusterfrack. Over 3 hour wait times for an oil change at "Quick Lane." Their too busy trying to charge my leasing company for things I really don't need, so that is what takes up most of the time. I'm in the process of getting a new Chevy Malibu, so I hope I have better luck with a Chevy dealer. More

Excellent, I trust my vehicle needs to Spike Ford. Service is always Quik and professional. Sales representatives always courteous and respectful. Not Pushy and always work at getting you the best dea Service is always Quik and professional. Sales representatives always courteous and respectful. Not Pushy and always work at getting you the best deal possible . More

We are from Arkansas and were very impressed with the facility and people involved in the purchase of our new truck. They were very professional and helpful in giving us a great deal. facility and people involved in the purchase of our new truck. They were very professional and helpful in giving us a great deal. More

quick lane service Exellent. treated with respect. The service tech was efficient and quick. Waiting area had a very friendly surroundings. I would recommend to all my f Exellent. treated with respect. The service tech was efficient and quick. Waiting area had a very friendly surroundings. I would recommend to all my friends. More

Came in at the end of a Saturday. It was a very fast and pleasant experience. I was very happy with the service department. I would recommend Spikes for service needs pleasant experience. I was very happy with the service department. I would recommend Spikes for service needs More