Spikes Ford

Worst customer service ever I took my truck in for an engine repair but extended warranty did not want to fix it. By the time i took my f150 out i was working out of state but go I took my truck in for an engine repair but extended warranty did not want to fix it. By the time i took my f150 out i was working out of state but got my vehicle back in pieces. It literally looked like it had been at a junk yard. Front lights and fog lights uninstalled and everything in the bed of my truck. Days later when my mechanic went through it we found out they kept my engine block. We called dealership and sure enough, they had it. Once my vehicle got fixed with my mechanic he found out the air compressor was also missing. I called spikes and sure enough they claimed that the mechanic had forgotten to send it in. And then also my magnum battery was missing so the manager offered to send it in the following day in the morning and my mechanic got the missing parts after 5pm. My vehicle got fixed today but many screws are missing, freeon caps are also missing, and my engine cover is missing as well. Worst customer service ever... Not to mention i had to pay $2,000 for the sevices More

Oil Change Express Mr. Giles was very helpful, professional and courteous. No problem with their staff and accommodation. He was able to answer all my questions and pro Mr. Giles was very helpful, professional and courteous. No problem with their staff and accommodation. He was able to answer all my questions and provided great feedback More

excellent very satisfied every time I have my car serviced every one is coutieous and friendly the wait is usually quick and all my questions are answered very satisfied every time I have my car serviced every one is coutieous and friendly the wait is usually quick and all my questions are answered More

Purchase a new vehicle Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everyth Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everything . Ago sold me my trade in so I trust him completely. He took me outside showed me 2 vehicles, & I was sold on the Fusion loved the color & style. More

Super prompt service, great price, went the extra mile! I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recomm I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recommended. More

Exellent service! I was extremely satisfied with the sales person, he knew all the answers to my questions and knew the Ford F150s pretty good I highly recommend Spi I was extremely satisfied with the sales person, he knew all the answers to my questions and knew the Ford F150s pretty good I highly recommend Spikes Ford to anyone. More

Service of Vehicle Everytime I go to service my vehicle the staff is very friendly and attentive. I can tell they try to make my waiting time less by being efficient. Everytime I go to service my vehicle the staff is very friendly and attentive. I can tell they try to make my waiting time less by being efficient. More

Happy I went to Spikes Ford! Great experience at Spikes Ford. Pedro, the sales associate that assisted me, was extremely helpful. Quick process, didn’t have to wait too long for a Great experience at Spikes Ford. Pedro, the sales associate that assisted me, was extremely helpful. Quick process, didn’t have to wait too long for anything. All staff were very friendly. Overall very happy I went to Spikes. More

Buying a car The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates given. Bent backwards to sell the vehicle. More

Very good service I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast. More