Spirit Chrysler Dodge Jeep Ram

poor customer service Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. found him he had taken the order and trashed the information for the car and didnt pull the part afer being told we would be in to pick it up today then proceeded to tell me i cant help you with out the vin. how is it my fault for his poor record keeping. after asking if they can do a search by chassis they said no. so i left with out the part i ordered and will never do business with this dealership again. More

Best experience thus far! I bought my first car in November from another dealer, they were a nightmare to deal with. I recently decided to trade it in for a jeep, boy was that I bought my first car in November from another dealer, they were a nightmare to deal with. I recently decided to trade it in for a jeep, boy was that best choice ever. Mike and the spirit family made everything very easy and made sure I walked away with my dream car. I couldn't have asked for a better relationship with a dealer and I recommend spirit to everyone I know searching for a new car. More

Very happy with Spirit Dealership Finally a dealership where I walked away feeling comfortable with my decision and the deal I received. Everyone was very friendly, not pushy, and hel Finally a dealership where I walked away feeling comfortable with my decision and the deal I received. Everyone was very friendly, not pushy, and helpful. They made it a pleasant experience, which is rare to find now a days. Thank you! More

Excellent as always! This was our 3rd time buying a car from Spirit. They are always helpful and pleasant. I drove away with the car of my dreams at a reasonable price. This was our 3rd time buying a car from Spirit. They are always helpful and pleasant. I drove away with the car of my dreams at a reasonable price. More

Excellence You know they're good when you go to browse, maybe test drive one vehicle but leave with two. Great deals, service and atmosphere. I already referred You know they're good when you go to browse, maybe test drive one vehicle but leave with two. Great deals, service and atmosphere. I already referred two friends. Ask for Rich and Bryan. You can't go wrong. More

No pressure! At first I was hesitant to visit the dealership because I had shopped and leased elsewhere in the past. This new vehicle was for my daughter and of c At first I was hesitant to visit the dealership because I had shopped and leased elsewhere in the past. This new vehicle was for my daughter and of course she wanted to drive home in a Compass that day. Let me tell you the trip was worth it! When I walked in I was greeted by Emily who quickly took our information and showed us the vehicle. After negotiating the lease price I was out of there in an hour. In our haste to get home the dealership forgot to fill the tank which was promptly taken care of when I returned for the tags. This is a no pressure smaller dealership where the customer still comes first. Don't be surprised if the person your talking to is the owner or his son. More

Determination and Passion This was my first time dealing with Spirit and will certainly not be my last. I had been doing business with another dealership for over 10 years, unt This was my first time dealing with Spirit and will certainly not be my last. I had been doing business with another dealership for over 10 years, until they became what I call a "no" dealer. I went to Spirit where I met Emily, whom I was texting and speaking with on the phone. Although my deal was not an easy one, Emily and the "team" did everything they could to get me in the vehicle I wanted. The thing was, they didn't say "no". They worked every way they could, and did get me into a new Jeep vehicle. I can say I definitely have a new "family" with the Spirit team and a new true friend in Emily. More

Excellent and timely customer service! Eduardo was a very polite and conscientious sales rep. He was respectful of our time and made our buying experience very smooth. I will be referring Eduardo was a very polite and conscientious sales rep. He was respectful of our time and made our buying experience very smooth. I will be referring my friends and family in the future. More

Leesa's Review I had a terrific experience with this experience. Before driving to NJ (I live in DE) I wanted to make sure that I was PRE-APPROVED before falling in I had a terrific experience with this experience. Before driving to NJ (I live in DE) I wanted to make sure that I was PRE-APPROVED before falling in love with a vehicle. Once I was pre-approved I made an appointment via Spirit's customer service/internet Rep (Vicky), who was very pleasant and helpful. When I arrived to the dealership a very nice Salesman said he would help me. I was immediately attracted to Sean Dudley b/c of his laid-back personality and his smile. He made the process very easy and there was no pressure from him! I knew what I wanted to buy, and he helped me out by choosing two colors we agreed on that would be good for me. I feel that he picked out a car that I finally purchased that suits me, and represents my automobile style. It took us awhile to get to the right number, but Brian made sure that he made that happen. I completed the deal with the Finance Manager who was awesome! I AM REALLY HAPPY TO BE DRIVING A NEW 2016 JEEP COMPASS & LOVED ALL OF THE TEAM MEMBERS @ the dealership! The reason I drove 25 minutes to this dealership was b/c I was SUPER IMPRESSED with their company website and program offerings. After learning it was a family-owned dealership I knew I made the right choice -- It was great to go somewhere that didn't have that "corporate-type" feel. Thanks to everyone @ Spirit! More

No where else! Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always the Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always there serve you! Awesome! More