Spirit Chrysler Dodge Jeep Ram

My new challenger Went to dealer, from another state , to look at car. Couldn't get there till 7 pm cause of traffic. Met James , very personable. Looked at car, he arr Went to dealer, from another state , to look at car. Couldn't get there till 7 pm cause of traffic. Met James , very personable. Looked at car, he arranged a test drive, and did that quickly. Started talking about price, no pressure, which I like. I thought I would have to come back since they closed at 8pm. James offered to stay late as did others. Worked on price and my trade value, very happy with purchase. James , the manager and finance guy stayed till 10:30 to help me get that car. Great service, already have recommended dealer to my friends and will continue to do so. Ron Adams More

Will certainly refer friends/family I went to Spirit Chrysler Dodge Jeep on 10/13/15 just to take a look at what they had to offer. I knew my situation would be challenging considering I went to Spirit Chrysler Dodge Jeep on 10/13/15 just to take a look at what they had to offer. I knew my situation would be challenging considering the hit my credit took due to divorce. I was greeted by sales rep James Makes. Polite, personable and honest right from the start. Honestly can not say enough good things about him. Long story short, I left there with a new "used" car which should h1ave just been co sidered new. Flawless and with little miles. Best part was they kept me in my payment range and put me in the car I actually wanted. Very impressed considering the challenge!!! I have already talked to 2 people who will soon be visiting this dealership in the near future. Thank you James and everyone at Spirit More

Treated With Courtesy & Respect For My First Purchase! When I arrived Dan had the car I was interested in ready to go for my test drive. He took the extra time to review the records of the car and made me When I arrived Dan had the car I was interested in ready to go for my test drive. He took the extra time to review the records of the car and made me feel more confident with my decision to buy. The added bonus was that he took the lead in contacting my insurance company for me to get my new car covered. Whole experience was great just two hours from start to finish. See Dan if you want a great car buying experience. Thank you Dan More

JUST ABOUT THE SALE THEN FORGOTTEN. It amazes me the lack of personal interaction between myself and my salesman and sales manager after I bought my jeep. Guess I didn't pay enough for It amazes me the lack of personal interaction between myself and my salesman and sales manager after I bought my jeep. Guess I didn't pay enough for personal interaction. Dylan wasn't even there but got credit for the sale so I negotiated with George. These guys completely ignore me now that I'm an owner. The only reason i give 2 stars is because Mike has made this experience tolerable and is a credit to the dealership, otherwise I would rate it as a 1. I am sitting here today waiting on my jeep to be serviced and passed by George and Dylan several times and they have said nothing to me. Mike said hello and is a great guy. Before this I have left several messages for George and Dylan and never got a return Call. I purchased a service plan but am sorry that I will now have to return until it is over since the were not very friendly. The parts department seemed ok but the service advisors were not very friendly either. Not sure about the service of my vehicle but may send a second rating later. I would not recommend this place to anyone and cannot wait until I never have to return. My intent was to find a dealership to deal with for many years but will now look elsewhere. Sorry but I don't go along to get along. I call it like I see it. More

Family owned and operated Established business with strong track record selling and servicing quality vehicles, from a wide selection, with a knowledgable, down to earth manage Established business with strong track record selling and servicing quality vehicles, from a wide selection, with a knowledgable, down to earth management and sales team who listen to and work hard to satisfy the customer. More

Great service Every time I come in there for service I feel special. Everyone is so nice and friendly and I'm in and out in no time. Thanks to all the folks at Every time I come in there for service I feel special. Everyone is so nice and friendly and I'm in and out in no time. Thanks to all the folks at Spirit Dodge that's what brings my family back. More

My favorite I had a great experience at spirit. Dylan and Mike were awesome and funny. They really made getting my first car fun and easy. I love the energy that I had a great experience at spirit. Dylan and Mike were awesome and funny. They really made getting my first car fun and easy. I love the energy that they have and how laid back they are. Keep up the good work guys I'll be back in a few years for a trade in! More

Experience at Spirit Dodge My expectations were reached and exceeded by my sales rep James Manes. He was very helpful and very knowledgeable of the product that I came in to see My expectations were reached and exceeded by my sales rep James Manes. He was very helpful and very knowledgeable of the product that I came in to see. I would recommend James Manes from Spirit Dodge to anyone looking for a vehicle. More

Horrible service 2 month old renegade had squeaky front brakes. Brought it back to Spirit to have it taken care of. They test drove it then pulled the wheels and brak 2 month old renegade had squeaky front brakes. Brought it back to Spirit to have it taken care of. They test drove it then pulled the wheels and brakes off, found nothing. They put it all back together, after 3 hours, told me nothing was wrong with it. I test drove it with them and sure enough the brakes were still squeaking. My wife decided to call the service manager to find out why it took them 3 hours to do absolutely nothing, the service manager told her that I lied to her when I told her what happened and that they were doing work on the vehicle. When she asked why it wasn't fixed yet he didn't have a answer. They decided that I could bring it back the following week and they would try to fix it. Brought it back, was told that I couldn't have a courtesy vehicle because they didn't have any, even though the gentleman in front of me just returned one..... Sat for yet another 3 hours only to determine that they still couldn't fix the squeaking brakes, shocker. Was told that they would replace the brakes under warranty, as if they were doing me a favor. They ordered new brakes with an expected date of 3-4 days max. Never heard from them for approximately two weeks. Decided to pay them a visit in order to chase my "free" brake service. Asked the parts guy if they were in yet and he said "yes they have been sitting on the back shelf for atleast a week now". Supposedly it's being fixed as we speak. I guess we will find out. Funny thing is we are in the market for another Jeep but we sure won't be shopping at Spirit, and for any other service it CERTAINLY won't be at this joke of a service center. More

From an old jeep to a new one We came with a 1996 Jeep Cherokee and Dylan was a great help by showing us a new Grand Cherokee and we fell in love with it. We did not feel rushed a We came with a 1996 Jeep Cherokee and Dylan was a great help by showing us a new Grand Cherokee and we fell in love with it. We did not feel rushed and we felt as we actually got a great deal and they met the payments we were willing to make per month! More