Spirit Chrysler Dodge Jeep Ram

Great Experience - updated, Failure to follow through When I walked in to the dealership, they found me a salesman right away. I told Dan which car I was interested in and he got the keys and we took it f When I walked in to the dealership, they found me a salesman right away. I told Dan which car I was interested in and he got the keys and we took it for a ride. No pressure, when I said I wanted to see how it drove on the highway, even though we weren't near one, we drove to one. No pressure sale. They got me water bottles and kept me comfortable. Update 9/8/15 When I went to the dealer to pick up my registration 3 weeks later I was told that my warranty parts were in. The dealer is about 40 minutes from my house, so I wanted to take care of everything in one visit. Upon arrival Dan gave me my cargo mat I was waiting for. When we went back to parts to get the new windshield bolt due to the original being rusty, I was told it was never ordered. The dealer also owed me touch up paint to fix a chipped roof panel. That wasn't there either. When I asked Dan Stephens, my sales person to swap the bolt with a new Jeep and use the one on order for the replacement, he told me that the dealer wouldn't do that. It would cost me more to return to the dealer than the cost to just buy a bolt from a closer dealer. When I asked him to ask a manager, he was argumentative with me, but eventually asked and the bolt was swapped out. The paint I was told was on back-order. I called a local dealer and was told the paint was in stock in the depot and it would be in the next day. That cost me $18. I called to tell their parts manager, and I found out that he had just started that day and he would look into it. Turns out whoever looked the paint up was looking at the wrong part number. It was in stock. Dan Stephens also told me in an e-mail, If I filled out this review, I would get a $25 gift card from him. It's been over a month. No card. I wonder how many others they bribe for a favorable review. Keep your card! More

Friendly Service I have been going to Spirit for many,many years! I purchase all my vehicles from them. They always go above and beyond to meet my needs and if they c I have been going to Spirit for many,many years! I purchase all my vehicles from them. They always go above and beyond to meet my needs and if they can't they always find a way to make it happen! Would highly recommend this dealership to everyone! More

Great people great experience Has to be the best dealership I've ever dealt with. Very up front. Stayed open late to close deal I would highly recommend this dealer Has to be the best dealership I've ever dealt with. Very up front. Stayed open late to close deal I would highly recommend this dealer More

nice experience This is my fourth car I bought a this dealership and will continue to use them in the future. Mac Connolly is very attentive to details and does not This is my fourth car I bought a this dealership and will continue to use them in the future. Mac Connolly is very attentive to details and does not try to sell you something you don't want. More

Wonderful experience! From the first phone call in response to my internet query to our experience in the dealership with Mac Connelly - everything was positive and very pr From the first phone call in response to my internet query to our experience in the dealership with Mac Connelly - everything was positive and very professional. They got me everything we needed and did it in record time. Thanks for making this experience so positive and productive. We will definitely be back! More

Good sales man James Manes is not pushy. He works with you. A great place to go to. Would tell people to go and buy a new car James Manes is not pushy. He works with you. A great place to go to. Would tell people to go and buy a new car More

Wonderful experience I had a truly wonderful experience with Ed and George! They answered all my questions and went above and beyond my expectations. They were friendly an I had a truly wonderful experience with Ed and George! They answered all my questions and went above and beyond my expectations. They were friendly and sincere. They took me and my wants and needs very seriously, and saw to it that we covered all the bases and options. They went out of their way to help me get the most out of my purchase decision and my time at the dealership. I highly recommend them! More

Very friendly I recently purchased a car from this dealership. I made an appointment to look at the car. When i pulled up my salesman Dylan was outside waiting f I recently purchased a car from this dealership. I made an appointment to look at the car. When i pulled up my salesman Dylan was outside waiting for me with a huge smile. I had been looking for several months and this was the nicest dealarship i came across. And they had what I wanted. They were highly recommended and I am glad I gave them a try. I didnt feel pressured and they were very kind, professional, and it was clear they were sincere in getting me what I wanted. More

Accommodating Eddie and staff were very eager to get me the car I wsnted, the Cyrsler 230! I love it! I would recommend anyone to Spirit. Eddie and staff were very eager to get me the car I wsnted, the Cyrsler 230! I love it! I would recommend anyone to Spirit. More

Commiting to a local dealership When my house burned down in 2013 Ron, Mike and Alyssa Baus were kind enough to lend us a car at no charge until we were able replace both of our car When my house burned down in 2013 Ron, Mike and Alyssa Baus were kind enough to lend us a car at no charge until we were able replace both of our cars which were lost in the fire. My wife and I did not forget their kindness. We felt that when the time came we would try and show our gratitude. There was a Jeep Jamboree at a local speedway recently and we were able to test drive a Wrangler. All I can say is it was love at first sight. We found a pre-owned 2009 Wrangler and were able to make a deal. Our sales person James Manes, who gave me his card at the Jamboree, did a great job guiding us through the process. We test drove a number of Jeeps before we made our decision. He has only been there a short time but he handled the sale like a pro. More