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Spitzer Buick GMC Parma
Parma, OH
1,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,053 reviews
July 04, 2025
The personnel are very nice. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. More
by Nmarrero
Verified CustomerEmployees Worked With
July 03, 2025
Good service, provided necessary work that was done and what needs to be done. Have a good place to wait what needs to be done. Have a good place to wait More
by Razem24
Employees Worked With
July 01, 2025
Had an issue with my vehicle had no appointment service manager had me in and out and fixed in an hour. manager had me in and out and fixed in an hour. More
by Jennabg0805
Employees Worked With
July 01, 2025
Even though they were short on people they were able to fit me in. It was so reassuring. The staff is always so nice. The customer service is the reason I keep coming back. fit me in. It was so reassuring. The staff is always so nice. The customer service is the reason I keep coming back. More
by MICHELLE.LUMMUS
Employees Worked With
Kayla
July 01, 2025
Squid and Joe were super awesome would trade either for the world. Keep up the great work. Thanks for everything! Totty the world. Keep up the great work. Thanks for everything! Totty More
by URSOAWESOME10@gmail.com
Employees Worked With
July 01, 2025
Worst customer service I have received in a long time Never returned my calls, didn't keep me updated to date on what was happening with my car, was NEVER Available when I called. Never returned my calls, didn't keep me updated to date on what was happening with my car, was NEVER Available when I called. More
by Babygirl8803
Employees Worked With
Dominick
June 29, 2025
Service was fast and very transparent with pricing. Staff were very helpful and easy to work with!!! Staff were very helpful and easy to work with!!! More
by chopper7213
Employees Worked With
June 28, 2025
So much was wrong First they said I didn't have an appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different deale appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different dealers to chose from parma,Middleburg and I can't remember the last one. I received coupon for oil change one day after I had the work done.The coupon expires 7/3/25.I won't need another oil change because truck is stored in the winter.I spoke to general manager he said I could use it next year.I won't hold my breath for that.Paula that takes care of the billing was very helpful and knowledge about the situation and she saw the appointment. More
by nancyfuryes
