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Spitzer Buick GMC Parma
Parma, OH
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,159 reviews
September 20, 2025
Easy to get an appointment. Time frame of service is fairly accurate. Clean waiting room Time frame of service is fairly accurate. Clean waiting room More
by Breece1251
Verified CustomerEmployees Worked With
September 20, 2025
It would be helpful if the questions had a "Not applicable" option as in my case some were "Not applicable". I thought Justin Black was very helpful and willing to find out answers to my questions applicable" option as in my case some were "Not applicable". I thought Justin Black was very helpful and willing to find out answers to my questions. The entire process could have been quicker as I was certain I knew what I wanted before starting conversations with Justin. I did not feel pressured to accept any terms or look at any vehicles I did not want. I only visited this one dealership and did not have to go to any other dealerships, plus it was close enough for me to walk there. So, overall I did not have to spend much time purchasing a vehicle. This was the third vehicle I purchased at this dealership, although the previous two were under the Axelrod Pontiac name. I would recommend Justin to any prospective buyers. More
by BILL_SUBJOC
Employees Worked With
September 20, 2025
Tom and Russ were very honest and that’s a lot for me to say as my multiple times purchasing vehicles have made very cautious of sales representatives. Both were very knowledgeable as well. say as my multiple times purchasing vehicles have made very cautious of sales representatives. Both were very knowledgeable as well. More
by Yo
September 19, 2025
I like the dealership, but it cost me so much just to get a battery installed. a battery installed. More
by marykay.esther
Employees Worked With
September 19, 2025
I have purchased all my cars from this dealership location since 1992. And have always experienced great service from the sales team to the service department.👍⭐️⭐️⭐️⭐️⭐️ location since 1992. And have always experienced great service from the sales team to the service department.👍⭐️⭐️⭐️⭐️⭐️ More
by PGCRETU
September 19, 2025
Service advisor greeted and checked me in. Received a follow up text message after check in. Was promptly contacted after service was completed. Received a follow up text message after check in. Was promptly contacted after service was completed. More
by paddycole
Employees Worked With
September 17, 2025
I went to the Buick GMC in Parma when the last owner had it. I thought I'd try it now that Spitzer is the owner epically from my excellent expirence at the Amherst Chevorlet Spitzer sake and service departm it. I thought I'd try it now that Spitzer is the owner epically from my excellent expirence at the Amherst Chevorlet Spitzer sake and service departments. It has been over 20 years since I went the Parma Buick GMC. It will be a lot longer before I go there again. The attitude that I got was that the people in the service department was they could care less wheather I brought my business there or not. So Ill be going back to Joyce Buick GMC for service on my 2022 Terrain. It's unfortunate. Parma Buick GMC is 10 minutes from home and Joyce is 35 minutes from my home. More
by Jamontytg@aol.com
Employees Worked With
September 16, 2025
Service was very good. However, I skipped giving feedback on my last service because I’m not looking to give written feedback in addition to rating the service. However, I skipped giving feedback on my last service because I’m not looking to give written feedback in addition to rating the service. More
by SLFENT33
September 16, 2025
Joe and crew were efficient and answered all our questions. They did a good job. questions. They did a good job. More
by CKOCHEVAR66
Employees Worked With
