Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
955 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 955 reviews

April 30, 2025

Friendly, responsive plan to do all my service at this dealer Would recommend to anyone looking for quality service and customer service More

by SLOAN.RAND
Recommend Dealer
Yes
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

SLOAN, Thank you for leaving us this incredible review and recommendation! We are happy to know that our team was friendly and provided you with quality service.

April 29, 2025

Everyone went above and beyond to make sure I would be in a Vehicle I would be happy with and a Payment that I would be comfortable at More

by Mari78
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Apr 30, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 29, 2025

Was told an oil change takes an hour and I could wait for it. After waiting 2 hours I checked in at the desk and asked another woman when it would be done. Taylor decided to interrupt us and give me all kind More

by Juliaw81
Recommend Dealer
No
Employees Worked With
A woman named Tailor or Taylor is who I have an issue with, she wasn't even working with me! She just chose to interject herself
Report | Print
Apr 30, 2025 -

Spitzer Buick GMC Parma responded

Julia, We appreciate you taking the time to write this honest review. We are very sorry to hear that routine oil change took longer than mentioned. We understand your concerns and frustration and would like the opportunity to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 29, 2025

I was told the oil change would take about an hour and that I could wait. After sitting there for two hours, I went to the service desk to ask for an update. Another employee named Taylor, who I hadn’t ev More

by Juliaw81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Spitzer Buick GMC Parma responded

Julia, We appreciate you taking the time to write this honest review. We are very sorry to hear that routine oil change took longer than mentioned. We understand your concerns and frustration and would like the opportunity to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 28, 2025

Terrific service in and out fixed my camera washed my truck completely satisfied with Dominic and the service department More

by brettleek1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Brett, thank you for sharing your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 28, 2025

The service was friendly very detailed and kept you up to date. I would recommend spitzer to anyone looking for a good service center. More

by Vargase76
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. we are glad that our team was both kind and informative. Your recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 28, 2025

It was just great ? ? I have never had a problem when I'm at this dealership and that has been since 1975. More

by Psefcovic529
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team consistently takes great care of you and that we made this experience with us no different. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 27, 2025

Got me in on time, service was good and quick and was pleasant to work with More

by abigail_kelly
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for choosing Spitzer Buick GMC Parma and for your wonderful review! We are pleased to hear that our team provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

April 27, 2025

Fast, friendly and efficient. The staff was friendly and had the process dien to a science. It was serviced quickly and they even washed my vehicle. More

by Tammyjbarr
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 27, 2025

Very efficient and done before estimate time. Tayler was very respectful and courteous. She made it a great experience More

by NPALICKA
Recommend Dealer
Yes
Employees Worked With
Tayler
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

We work extremely hard to ensure our guest's experience is as smooth as possible, and we are glad that Tayler took great care of you. Thank you and safe travels!

1
2
3
...
96