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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,028 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,028 reviews

June 19, 2025

Good service. Good follow up. Easy to schedule. I like the txt updates. Easy pymt More

by SEANPSMITH101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Spitzer Buick GMC Parma responded

Sean, Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 18, 2025

They took us in right away and honored out free oil change and tire rotation from Medina. So it was no cost. We appreciate it. Thank you! More

by aladybear2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Jun 20, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

June 18, 2025

Everyone was polite and met my needs. I am happy for the services and my new car! More

by ANITACARRION11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Liebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! We are pleased to hear that our team took great care of you and met your automotive needs. Your satisfaction means so much to us. On behalf of the entire team- we warmly congratulate you on your new vehicle!

June 17, 2025

Tayler Wenmoth was great, very professional and helpful. Definatley will recommend her to family & friends! More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that Tayler provided you with 5-star service and she will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 16, 2025

I regret everything about buying from this dealership. Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Liter More

by J.phillips317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Deluca
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Spitzer Buick GMC Parma responded

J, Thank you for you for bringing this matter to our attention. We value all our customers in a timely manner and making sure that all questions and matters are answered. We would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the General Manager.

June 16, 2025

Great experience all the way around customer service was delightful. Staff made me feel like I was important while handling my vehicle. More

by Jermainethicklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with the quality care that you deserve. We hope to see you again the next time you are in need of automotive service!

June 15, 2025

My service girl was Kelly. Seems as if they all work well together to keep me informed as far as what's wrong with my vehicle and a timetable. And I appreciate the text update More

by Timcatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner 5 stars
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Jun 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Kelly provided you with nothing less. Please do not hesitate to give us a cal if you ever have any further questions or concerns.

June 12, 2025

Tom Schaffer is the best. We have bought 2 cars from him now and would recommend him to anyone. They made the process so easy and pain free. We drove off the lot in our new ca More

by Mgruver912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tahmi Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Mgruver912 responded

We couldn't have asked for a better experience! 5 stars!!

Jun 13, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are honored by your repeat business, and we are so glad that Tom provided you with a smooth and efficient experience. He will be delighted to have earned your kind recommendation. On behalf of the entire team- congratulations on your new ride!

June 10, 2025

Didn't have to wait a long time for oil change tire rotation & new battery thanks! More

by Lazarbeam9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs swiftly resolved. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 09, 2025

Everyone was prompt, helpful, professional and kind. I even got shuttled home while I left my car for repairs. That was great. More

by sislb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

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