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Spitzer Buick GMC Parma
Parma, OH
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,327 reviews
Verified Customer
June 18, 2026
Joe told us the car would get detailed and took the car to to do so. I pointed out several areas that needed attention. Got home looked closer and still dirty. Gum and candy wrappers under the back seat. W to to do so. I pointed out several areas that needed attention. Got home looked closer and still dirty. Gum and candy wrappers under the back seat. Were told mats would be in trunk no mats tried to contact him no answer our fault for not checking thought it was taken care of. For 22,000 thought it would be More
by MARYBETHP82
Employees Worked With
Joe
June 16, 2026
Service guy was rude! !!!! Refused to rotate my tires as promised by the company and suggested that I should have Dodge to rotate them for me because he didn't have time !!!! Refused to rotate my tires as promised by the company and suggested that I should have Dodge to rotate them for me because he didn't have time I explained this unsatisfactory service with customer service and because they all work together I only received a apology 😟 I'll never purchase a vehicle from this company again ....... More
by EUGAJEWELS
June 11, 2026
Miguel was super nice and knowledgeable he helped me get a car same day. I will recommend him to anyone I know who needs a car !! :) a car same day. I will recommend him to anyone I know who needs a car !! :) More
by mariahstarr645
Employees Worked With
June 10, 2026
Keith is a true professional, as were all the great folks at this nice dealership ! at this nice dealership ! More
by Jimhargitt4
June 07, 2026
It was convenient if you leave your vehicle clean service gentleman was a little preoccupied while I was at the counter he was on the phone multiple times tasking gentleman was a little preoccupied while I was at the counter he was on the phone multiple times tasking More
by MNYDZA22
Employees Worked With
None of these look like the gentlemen who waited on me I have worked with Dominic in past and he was very helpful
June 05, 2026
I have had my vehicle there twice and now I'm waiting for a part that I was told would take a week and I still have not heard about the part coming in. a part that I was told would take a week and I still have not heard about the part coming in. More
by NPALICKA
Employees Worked With
Service
June 04, 2026
Devyn provided excellent customer service from start to finish. He was friendly, professional, and made the whole process easy, fast and enjoyable. I appreciate all his help and would definitely recommend finish. He was friendly, professional, and made the whole process easy, fast and enjoyable. I appreciate all his help and would definitely recommend him to others. Thank you, Devyn! -Sinforosa More
by Sinforosansuga2020
Employees Worked With
