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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,265 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,265 reviews

April 20, 2026

Okay Although the dealership was packed they were still able to get me in And dealt with the problems More

by Numberonepicker12
Recommend Dealer
Yes
Employees Worked With
Kelly
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April 20, 2026

Quick helpful and precise There is no reason to go anywhere else but Spitzer Because they are the best More

by Numberonepicker12
Recommend Dealer
Yes
Employees Worked With
I don't
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April 16, 2026

Devyn gave excellent customer service. He understood exactly what I was looking for and went above and beyond to help me get the car I wanted. Even held it for me until I could get to th More

by Happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Spitzer Buick GMC Parma responded

It’s wonderful Devyn could secure the Buick Encore GX and work around your schedule. We appreciate your loyalty and look forward to helping you find your next vehicle.

April 15, 2026

They listened to my needs. They worked to quickly and efficiently find a good deal that fit what I was looking for. More

by Jrweth
Recommend Dealer
Yes
Employees Worked With
Pete Neuman and someone else
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Apr 15, 2026 -

Spitzer Buick GMC Parma responded

Great to hear our team listened to your needs and worked efficiently to find a deal that suited you. We’re glad to have matched you with what you were looking for. Let us know if we can assist again down the road.

April 06, 2026

Very good customer service and communication I went in for an oil change and tire rotation and I'm very satisfied. The lounge was comfortable More

by KEV.SMITTY
Recommend Dealer
Yes
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Apr 06, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing that our team kept you informed and provided excellent service on your GMC Sierra 1500’s oil change and tire rotation. We’re glad you found the lounge comfortable during your visit.

April 05, 2026

Devyn was responsive, professional, and respected the limited time I had to dedicate to trading my lease in for a new car. Devyn was a class act. More

by Gail.joyce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Solanics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Spitzer Buick GMC Parma responded

It's great to hear that Devyn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

April 03, 2026

Straightforward Made the buying process as simple as possible, following my initial plan to minimize the dickering process, which I hate. More

by MFKATAI
Recommend Dealer
Yes
Employees Worked With
John
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Apr 03, 2026 -

Spitzer Buick GMC Parma responded

We’re thrilled you found the purchase of your new Buick Enclave straightforward and hassle free. It’s great to know we could honor your preference for minimal negotiation. Thanks for choosing us and we look forward to serving you again.

April 02, 2026

Listen to my concerns, polite and friendly Driver who took me back and forth was courteous More

by Jmsabojr62
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

Thank you for trusting our team with your GMC Terrain service. We’re glad our staff listened to your concerns and that our courtesy driver made your visits comfortable. We appreciate your five-star feedback and look forward to assisting you again.

April 01, 2026

Took longer than anticipated 3 hours then parts had to be ordered so back next day at 3 hours still troubleshooting with no time estimate available at all so luckily able to borrow friends car and leave for More

by ROETHEL6552
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

We are glad to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2026

Dominick was great provided a loaner and was quick to diagnose and get parts but power outage few days put behind and he did everything possible to quicken the completion and release More

by ROETHEL6552
Recommend Dealer
Yes
Employees Worked With
Dominick was great but no power few days and he did everything possible to quicken the completion and release
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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