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Spitzer Buick GMC Parma

Parma, OH

4.3
1,336 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,336 reviews

May 19, 2026

Devin was honest with me in choosing the right vehicle, I was looking for,even with pricing ,he helped me negotiate a fair price, and explained his perspective on why I was getting a deal on my ram ,one owne More

by gregoryhouston300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing your five-star experience. We’re glad Devyn provided honest guidance and helped negotiate a fair deal on your Ram without any pressure. It’s rewarding to know you’re enjoying the truck and feeling confident about your purchase.

May 16, 2026

Excellent service always! Not 1 bad experience! Cashier, service personnel all professional atmosphere. Timely Service as well More

by b2tm3nl1
Recommend Dealer
Yes
May 16, 2026 -

Spitzer Buick GMC Parma responded

We’re delighted that our service team has consistently provided a professional environment for your GMC. It’s rewarding to know our prompt approach and friendly staff have made each visit smooth. We look forward to assisting you again.

May 16, 2026

Really nice young man, very polite and helpful! Did not pressure us, showed us other cars even though we came for 1 spific car. Great salesman, Great car! Thank you. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Hauserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with Dave and your used GMC Terrain. We’re pleased to hear that our team provided attentive service and guided you through different options without pressure. Enjoy driving your Terrain and let us know if we can assist you again.

May 13, 2026

Awesome service decent timing Well when I got there the customer service was good the lady was very nice and helpful More

by ggonzalez630
Recommend Dealer
Yes
May 13, 2026 -

Spitzer Buick GMC Parma responded

We’re glad your service visit was efficient and that our team member was so helpful. Thank you for trusting us with your Buick, and we look forward to welcoming you back.

May 12, 2026

The employees at the dealership were nice. Just a suggestion the beverage/snack options are very high in cost. I have been to other dealerships and the cost of most items were less than half More

by mkevans18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner
May 12, 2026 -

Spitzer Buick GMC Parma responded

Thank you for letting us know the team was welcoming and that the service video helped build confidence. We’ve shared your input on snack and beverage pricing to see how we can improve options. We look forward to serving your GMC Terrain again.

May 10, 2026

Gage was wonderful and not pushy. Talked to me about what was available abdcwgat was o. My range of payments. Got me an almost brand new car abd I love it More

by PEGGLEMASTER70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage St Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Spitzer Buick GMC Parma responded

It’s great to hear Gage provided a pressure-free experience while working within your payment range. We’re delighted you love your almost brand new Nissan Kicks and hope every drive brings a smile.

May 10, 2026

Associate said I was getting $20. off my service then my receipt said $10. Off More

by Miss Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Buchner
May 14, 2026 -

Spitzer Buick GMC Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 08, 2026

Overall good. I took some time but the team was working hard to get me into a vehicle. More

by LADYCOKER
Recommend Dealer
Yes
Employees Worked With
Tyler Moran
May 11, 2026 -

Spitzer Buick GMC Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

May 08, 2026

Great customer service and communication. Knowledgeable staff that was very helpful in educating about vehicles capabilities More

by NATTIEW81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience. We’re delighted our team provided clear communication and helped you understand your new Buick’s features. Please reach out if you need anything else.

May 06, 2026

I can count on Dominic to guide me what needs repair I wish that your prices be little less or offer more coupons More

by WANDA.SEROTA
Recommend Dealer
Yes
Employees Worked With
Dominic difino
May 07, 2026 -

Spitzer Buick GMC Parma responded

Wanda, we are very happy to hear that Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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