Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,011 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,011 reviews

October 18, 2023

Worked hard to follow through on my issue and appt. Took time to be personal. More

by seescale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We look forward to serving your automotive needs for years to come!

October 17, 2023

The service center processed the vehicle and arranged for a courtesy vehicle. Most importantly, the staff was quite professional and informative. More

by John.Knighth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, Brandon Payne
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are happy to hear that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

October 16, 2023

I am very pleased with the work I have had done the other day. Dominic Difino was very professional, kind and knowledgeable. I will definitely be coming back to him. More

by parttimer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are happy to hear that Dominic took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Thank you for the wonderful feedback and we look forward to serving all of your automotive needs in the future!

October 14, 2023

It took 2 hours for an oil change. I have never had to wait that long. I will not be back. I would use this location because of the great service and short time. But now I will be go More

by KIMNIQUE229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
October 14, 2023

Immediate response to my inquiry. Friendly, professional. Exceeded my expectations. Will return for future business! More

by msangelawilliams1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Payne
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased that we could provide you with the quality service you so much deserve! We wish you safe travels. Please be sure to give us a call if there is anything more that our team may help you with and thank you for the great review!

October 13, 2023

Tell him I appreciate your help with my truck. Thank you Patty for your scheduling and help in this matter Well done More

by TYCHICUS791
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing this positive review! We are pleased to know that our team took great care of you and your vehicle throughout your visit. We thank you for confiding in our dealership for your automotive needs. Safe travels!

October 13, 2023

Took 2 hours for oil change appointment. My car is a 2023 Buick Encore. Justin was very courteous and helpful More

by GRAMMARR129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. service department
Report | Print
October 12, 2023

The dealership was fine, I am disappointed in Buick. I had several updates applied and as a result the thumb drive which contains music didn’t work anymore. I had to reformat it to work. I should hav More

by danmoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
October 12, 2023

Great group of people who always make sure your every need is met with enthusiasm More

by RAMMAC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased to know that you were well taken care of throughout your visit! It is our pleasure to serve you. Thank you for the positive feedback and we look forward to serving your automotive needs in the future!

October 12, 2023

I am a long time customer of Axelrod/Spitzer Buick GMC. This dealership has always been courteous and fair to me. More

by jdrluv2cruise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Mitchell Axelrod, Brandon Leek
Report | Print
Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased that our team could provide you with a 5-star experience. We thank you for your positive review and hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

1
...
94
95
96
...
102